Christian Wakeford
New York,NY
Summary
Experienced and reliable front-of-house worker who has excelled in serving, food running, bussing, and hosting. An extremely hard worker and fast learner, and an expert at managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring a positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Server /Head Food Runner
Top Golf
02.2022 - 03.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge and recommendations to enhance guest satisfaction.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Host /Barback
Red Lobster
11.2019 - 01.2022
- Welcomed and seated guests, ensuring a positive first impression.
- Managed reservation system to optimize seating efficiency and minimize wait times.
- Trained new hosts on customer service standards and operational procedures.
- Monitored dining area for cleanliness and guest satisfaction, addressing concerns promptly.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Forsyth Central
Forsyth, GA05.2017
Skills
- Strong work ethic
- Exceptional customer service
- Menu memorization
- Food running
- Table bussing
- Table setting
- Reliable and responsible
- Effective customer upselling
- Allergy awareness
- Suggestive selling
- Order accuracy
- High volume dining
Accomplishments
- Was the employee of the month for 4 months at Top Golf
Timeline
Server /Head Food Runner
Top Golf
02.2022 - 03.2025
Host /Barback
Red Lobster
11.2019 - 01.2022
High School Diploma -
Forsyth Central
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