Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christian Wakeford

New York,NY

Summary

Experienced and reliable front-of-house worker who has excelled in serving, food running, bussing, and hosting. An extremely hard worker and fast learner, and an expert at managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring a positive dining experience for all patrons.

Overview

5
5
years of professional experience

Work History

Server /Head Food Runner

Top Golf
02.2022 - 03.2025
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in menu knowledge and recommendations to enhance guest satisfaction.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.

Host /Barback

Red Lobster
11.2019 - 01.2022
  • Welcomed and seated guests, ensuring a positive first impression.
  • Managed reservation system to optimize seating efficiency and minimize wait times.
  • Trained new hosts on customer service standards and operational procedures.
  • Monitored dining area for cleanliness and guest satisfaction, addressing concerns promptly.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Forsyth Central
Forsyth, GA
05.2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Menu memorization
  • Food running
  • Table bussing
  • Table setting
  • Reliable and responsible
  • Effective customer upselling
  • Allergy awareness
  • Suggestive selling
  • Order accuracy
  • High volume dining

Accomplishments

  • Was the employee of the month for 4 months at Top Golf


Timeline

Server /Head Food Runner

Top Golf
02.2022 - 03.2025

Host /Barback

Red Lobster
11.2019 - 01.2022

High School Diploma -

Forsyth Central