Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Walker

Blackville,SC

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Very hardworking & diligent about everything i do.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store or company profits. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.

Overview

4
4
years of professional experience

Work History

Cashier

The Home Depot Inc
Aiken, SC
10.2022 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Helped with purchases and signed customers up for rewards program.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Customer Service Representative

UPS
West Columbia, South Carolina
01.2022 - 10.2022
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Inspected packages for damages or defects and recorded any issues found.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered customer inquiries via phone, email, and chat.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Office Assistant

Blackville Town Hall
Blackville, SC
02.2021 - 01.2022
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Experience using Word documents and Microsoft Excel.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Answered telephones, directed calls, and took messages.
  • Developed organizational filing systems for confidential customer records and reports.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Education

High School Diploma -

Blackville-Hilda High School
Blackville, SC
06-2021

Skills

  • Drawer balancing
  • ID Verification
  • POS Systems
  • Cash Handling
  • Payment Collection
  • Customer Assistance
  • Customer Service
  • Issue Resolution
  • Time management skills
  • Cash Management
  • Customer service excellence
  • Written and verbal communication
  • Call handling
  • Business Administration
  • Excel spreadsheets
  • Time Management
  • Quickbooks
  • Scheduling
  • Data Entry
  • Office Administration

Timeline

Cashier

The Home Depot Inc
10.2022 - Current

Customer Service Representative

UPS
01.2022 - 10.2022

Office Assistant

Blackville Town Hall
02.2021 - 01.2022

High School Diploma -

Blackville-Hilda High School
Christian Walker