Christian Ward
Cleveland,OH
Summary
Well-rounded bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
9
9
years of professional experience
Work History
Bartender
Heart Of Gold
Cleveland , OH
2023.04 - Current
- Lead night bartender
- Have TEN (10) and counting featured cocktails on the menu
- Lead bartender on private events with upwards to 150 people
Bagel Associate
Cleveland Bagel Co.
Cleveland , OH
2021.11 - Current
- Demonstrated customer service skills through interacting with customers at the counter, including taking and fulfilling orders
- Kitchen skills—rolling bagels, boiling/baking bagels, making bagel sandwiches
Front of House
Mitchell's Ice Cream
Cleveland , OH
2022.06 - 2023.09
- Assisted in training new front of house staff members
- Maintained an inventory of supplies needed for front of house operations
Keyholder
Banana Republic
Aurora , OH
2021.04 - 2021.10
- Handled escalated customer situations
- Oversaw daily responsibilities of associates, and opening/closing the store
Cashier/Bakery
Heinen’s Grocery Store
Aurora , OH
2015.06 - 2019.12
- Demonstrated customer service skills through interacting with customers at the register and in the bakery
- Handled returns, incoming phone calls, made rainchecks, and had a supervisor position in guest services
- Mastered handcrafting cookie and cake decorating
Education
Bachelor of Science - Psychology
Kent State University
12.2019
Skills
- Cocktail list development
- Outgoing Personality
- Team training and development
- Excellent judgment
References
- Elena Weisenseel (contact upon request)
- Brandon Gregg (contact upon request)
Timeline
Bartender
Heart Of Gold
2023.04 - Current
Front of House
Mitchell's Ice Cream
2022.06 - 2023.09
Bagel Associate
Cleveland Bagel Co.
2021.11 - Current
Keyholder
Banana Republic
2021.04 - 2021.10
Cashier/Bakery
Heinen’s Grocery Store
2015.06 - 2019.12
Bachelor of Science - Psychology
Kent State University
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