Christian Welsh
Akron,OH
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Trainee
US Army
04.2024 - 10.2024
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Key Holder
Dallor General
12.2023 - 04.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Cashier
Circle K
11.2021 - 03.2023
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
CCC Service Representative
Allstate
12.2020 - 10.2021
- Analyzed and developed service goals for in-bound call center.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Investigated and resolved customer inquiries and complaints quickly.
Sales Associate
Salvation Army
11.2018 - 12.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
High School Diploma -
Copley High School
Copley, OH05.2018
Skills
- Problem Solving
- Honest and Ethical
- Price Identification
- Cash Register Operations
- Cash Handling
- Cooperative Attitude
- Reliable and Responsible
- Customer Relations
- Complaint Resolution
- Inventory Stocking
Timeline
Trainee
US Army
04.2024 - 10.2024
Key Holder
Dallor General
12.2023 - 04.2024
Cashier
Circle K
11.2021 - 03.2023
CCC Service Representative
Allstate
12.2020 - 10.2021
Sales Associate
Salvation Army
11.2018 - 12.2020
High School Diploma -
Copley High School
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