Christian Westgate
Forest,VA
Summary
Strategic Distribution and Transportation Leader experienced in optimizing multi-site operations and elevating delivery performance. Achieved measurable improvements in safety, service, and cost efficiency through transformation of underperforming operations and implementation of Lean Six Sigma methodologies. Focused on driving continuous improvement and enhancing collaboration to strengthen processes and control costs.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Operations Manager
Eastern Enginered Wood Products
Keysville, Virginia
06.2026 - Current
- Directed logistics operations for yard and transportation teams, ensuring seamless daily execution.
- Coordinated labor planning, scheduling, and staffing to optimize inbound and outbound freight processes.
- Monitored safety compliance and dock procedures to uphold facility operating standards.
Fleet Supervisor
Eastern Engineered Wood Products
Bethlehem, PA
01.2026 - 05.2026
- Supervised fleet operations for Eastern Engineered Wood Products delivery routes and yard vehicles.
- Monitored driver logs, inspections, and compliance records.
- Scheduled preventive maintenance for trucks, trailers, and forklifts.
Warranty Supervisor
Ryan Homes
Bethlehem, PA
01.2022 - 12.2025
- Led service operations for a high-volume residential builder, directing field teams, vendors, and customer service processes to meet strict quality and satisfaction KPIs.
- - Enhanced warranty service performance through structured workflows, vendor accountability metrics, and standardized communication protocols.
- - Increased cycle times and customer satisfaction with proactive scheduling, root-cause analysis, and cross-department collaboration.
- - Boosted vendor performance by establishing scorecards, clear expectations, and corrective-action processes.
- - Managed budgets, materials, and service resources to ensure efficient, high-quality completion of warranty work.
Shipping Manager
Reeb Millwork
Bethlehem, PA
01.2021 - 01.2022
- Directed 90-person shipping and distribution team in high-volume millwork environment, overseeing routing, fleet operations, safety, and technology modernization initiatives.
- - Improved on-time delivery, accuracy, and throughput by redesigning workflows and optimizing labor allocation.
- - Redesigned workflows and optimized labor allocation, enhancing on-time delivery, accuracy, and throughput.
- - Collaborated with engineering and IT to integrate automation and data visibility tools across the distribution network.
- - Collaborated with engineering and IT to integrate automation and data visibility tools, and increasing operational efficiency across distribution network.
Distribution Manager
Shelly's Supply (US LBM Holdings)
Hatfield, PA
01.2016 - 01.2021
- Co-managed $150M distribution facility for multi-state building supply operations, enhancing operational efficiency. Led transportation, warehouse, and customer delivery functions.
- Reorganized teams and delivery routes, resulting in increased on-time delivery, accuracy, and customer satisfaction scores.
- - Reorganized teams and delivery routes, improving on-time delivery, accuracy, and customer satisfaction.
- - Strengthened DOT/FMCSA compliance through audits, training, and fleet safety programs.
- Collaborated with sales, operations, and leadership to drive growth initiatives, optimize capacity planning, and improve service delivery.
Business Development Manager
M.A.C. Transport
Allentown, PA
01.2014 - 01.2015
- Led business development and compliance initiatives, enhancing service offerings for regional transportation provider.
- - Built and implemented DOT safety systems, correcting audit issues and ensuring compliance.
- - Built and implemented DOT safety systems that corrected audit issues and restored compliance.
- - Enhanced fleet safety and streamlined driver onboarding and operational documentation.
Operations Manager
NFI
Lehigh Valley, PA
01.2011 - 01.2012
- Directed fleet operations, dispatch, and driver management for a major logistics provider.
- - Implemented SOPs to enhance service consistency and lower turnover.
- - Strengthened customer relationships through proactive communication and effective service recovery.
- - Improved routing efficiency and driver productivity through strategic data-driven planning.
Logistics Manager
Wolf Home Products
York, PA
01.2001 - 01.2011
- Managed transportation, routing, and customer delivery operations for a national building products distributor, ensuring timely and efficient service.
- - Improved routing efficiency and reduced transportation costs through strategic planning and optimization.
- Cultivated strong customer and vendor relationships to support sustainable growth and enhance service quality.
- Led teams in dispatch, routing, and fleet operations to streamline processes and improve overall functionality.
Education
Associate of Science - Professional Studies
Northampton Community College
Bethlehem, PACertificación in Pharmacy Technician - Pharmacy Technician/Assistant
Alvernia University
Alvernia, PALean Six Sigma Green Belt - Lean Six Sigma Green Belt
University of Wisconsin, Madison
Madison, WILean Six Sigma Yellow Belt - Lean Six Sigma Yellow Belt
University of Wisconsin, Madison
Madison, WISkills
- - Supply Chain Management
- - Distribution Center Leadership
- - Transportation optimization
- - Fleet & Vendor Management
- - Compliance oversight
- - Safety & Regulatory Compliance
- - Budget ownership
- - KPI management
- - Lean Six Sigma
- - Strategic Planning & Execution
- - Logistics Technology Adoption
- - Fleet management systems
- - Logistics automation tools
- - KPI reporting systems
- - Workforce development
- - Microsoft Office Suite
- - Customer service recovery
Personal Information
Title: Transportation & Distribution Leader
Certification
- Lean Six Sigma Green Belt, University of WisconsinMadison, - Lean Six Sigma Yellow Belt, University of WisconsinMadison, - OSHA 10-Hour Safety Training, OSHA Safety Training Institute
LEADERSHIP & PROFESSIONAL STRENGTHS
Title: Transportation & Distribution Leader
Timeline
Operations Manager
Eastern Enginered Wood Products
06.2026 - Current
Fleet Supervisor
Eastern Engineered Wood Products
01.2026 - 05.2026
Warranty Supervisor
Ryan Homes
01.2022 - 12.2025
Shipping Manager
Reeb Millwork
01.2021 - 01.2022
Distribution Manager
Shelly's Supply (US LBM Holdings)
01.2016 - 01.2021
Business Development Manager
M.A.C. Transport
01.2014 - 01.2015
Operations Manager
NFI
01.2011 - 01.2012
Logistics Manager
Wolf Home Products
01.2001 - 01.2011
Associate of Science - Professional Studies
Northampton Community College
Certificación in Pharmacy Technician - Pharmacy Technician/Assistant
Alvernia University
Lean Six Sigma Green Belt - Lean Six Sigma Green Belt
University of Wisconsin, Madison
Lean Six Sigma Yellow Belt - Lean Six Sigma Yellow Belt
University of Wisconsin, Madison