Compassionate Licensed Practical Nurse skilled in vital signs monitoring, medication administration, and wound care. Committed to enhancing patient care processes and ensuring HIPAA compliance.
Overview
16
16
years of professional experience
Work History
Licensed Practical Nurse
Clipboard Health
Online
12.2025 - Current
Mentored new nursing staff on best practices, compliance standards, and effective communication techniques.
Conducted regular evaluations of nursing procedures to identify areas for process enhancement and efficiency gains.
Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Obtained patient vital signs and input/output measurements from inpatients.
Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
Licensed Practical Nurse
Optalis Healthcare
Allen Park, MI
07.2025 - 12.2025
Administered medications and treatments following established protocols and patient care plans.
Monitored vital signs and implemented appropriate interventions to ensure patient safety and comfort.
Assisted in developing individualized care plans based on patient assessments and needs.
Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care processes.
Educated patients and families on health management, medication adherence, and recovery strategies.
Led quality improvement initiatives that enhanced service delivery and increased patient satisfaction rates.
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Assisted with admissions, appointments, transfers, and discharges.
Obtained patient vital signs and input/output measurements from inpatients.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
Used aseptic techniques to provide sterilized wound care and dressing applications.
Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
Nursing Student
Dorsey Woodhaven
Woodhaven, MI
03.2023 - 12.2024
Assisted with patient assessments, ensuring accurate documentation and care planning.
Administered medications under supervision, adhering to safety protocols and best practices.
Collaborated with healthcare teams to develop individualized care plans for diverse patient populations.
Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
Participated in skills lab simulations to further develop nursing skills.
Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.
Certified Nursing Assistant
Regency A Villa Center
Taylor, MI
05.2023 - 12.2023
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Collaborated with healthcare teams to develop individualized care plans.
Maintained accurate patient records and documentation for compliance.
Remote Customer Service Agent
Intuit Turbo Tax
Allen Park, MI
03.2019 - 05.2019
Resolved customer inquiries and issues efficiently using TurboTax software.
Guided users through complex tax scenarios, ensuring accurate completion of returns.
Managed high-volume calls while maintaining exceptional service quality standards.
Collaborated with cross-functional teams to streamline support processes and enhance user experience.
Conducted follow-up communications to ensure customer satisfaction and retention.
Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
Dispatcher
RJH Transpotation
Livonia, MI
04.2016 - 10.2017
Coordinated daily dispatch operations to ensure timely delivery schedules.
Assisted drivers with route optimization using GPS and mapping software.
Monitored vehicle locations in real-time to manage logistics effectively.
Communicated with customers to confirm delivery details and address concerns.
Caregiver
Chateau of Novi
Novi, MI
03.2014 - 04.2015
Provided compassionate care to residents, ensuring comfort and well-being.
Assisted with daily living activities, promoting independence and dignity.
Implemented personalized care plans in collaboration with healthcare professionals.
Monitored resident health and reported changes to nursing staff promptly.
Trained new staff on caregiving protocols and best practices for resident care.
Maintained clean and safe environment, adhering to health and safety regulations.
Customer Service Representative
Comcast
Sterling Heights, MI
06.2012 - 01.2013
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Documented customer interactions in CRM system, ensuring accurate records for follow-up actions.
Provided feedback on common issues to management, contributing to improved training materials.
Customer Service Representative
Verizon Wireless
Southfield, MI
07.2010 - 03.2012
Assisted customers with account inquiries and technical support, enhancing user experience.
Resolved billing discrepancies efficiently, fostering customer trust and satisfaction.
Processed customer orders and service requests accurately, ensuring timely fulfillment.
Educated customers on product features and promotions, driving engagement and sales.