Christian Whithed
Gainesville,VA
Summary
Growth-oriented business student pursuing a Bachelor of Business in Computer Information Systems (CIS). Possessing a strong passion for cybersecurity and IT infrastructure, networking, while actively developing technical skills in Linux, Windows administration, and foundational security practices. Motivated to continue building expertise toward a career in cybersecurity or IT infrastructure.
Overview
4
4
years of professional experience
Work History
Moving Representative
JK Moving Services
04.2025 - 11.2025
- Served as a primary point of contact, ensuring clear communication and customer satisfaction.
- Collaborated with team members to optimize moving strategies and efficiency.
- Managed packing and inventory of high-value items, implementing quality control measures to ensure safe and secure transport.
- Assisted in inventory management and equipment quality control.
- Adapted quickly to changing schedules and client needs in fast-paced environments.
Marketing Representative
Presidential Exteriors
08.2024 - 03.2025
- Generated $60k+ in sales by earning the trust of prospective clients and clearly communicating the technical benefit and value of our services.
- Built a strong, professional rapport with clients through effective communication, acting as their primary educational consultant on complex products and services.
- Applied data-driven insights from client interactions to shape outreach strategies, focusing on generating high-quality leads that were relevant to the company's offerings.
- Served as a knowledgeable point of contact, clearly explaining services and addressing customer concerns.
Customer Service Representative
Wegmans
11.2021 - 08.2024
- Troubleshot and resolved complex customer issues under high-pressure scenarios while maintaining professional standards.
- Identified and proposed process improvements and systemic changes to management, enhancing overall customer experience and operational efficiency.
- Analyzed customer needs and purchase patterns to identify opportunities for value-added service and support
- Developed strong client relationships by providing detailed, personalized assistance, leading to increased customer loyalty.
Education
Bachelor of Business - Computer Information Systems
James Madison University
Harrisonburg, VA05-2028
Skills
- Basic Networking Concepts (TCP/IP)
- Operating Systems Fundamentals (Windows/Linux)
- Information Systems
- Virtual Machine (VM) Setup
- Analytical Thinking
- Excellent Communication
- Problem Solving
- Collaboration and Teamwork
- Sales Skills
Timeline
Moving Representative
JK Moving Services
04.2025 - 11.2025
Marketing Representative
Presidential Exteriors
08.2024 - 03.2025
Customer Service Representative
Wegmans
11.2021 - 08.2024
Bachelor of Business - Computer Information Systems
James Madison University