Proficient in troubleshooting and repairing mechanical equipment, with a strong background in customer service. Skilled in navigating challenges and fostering teamwork to ensure operational efficiency and high-quality service delivery.
Work History
DoorDash Driver
1 Year 5 Months
DoorDash | 05.2025 - Current
Delivered food orders promptly, ensuring high customer satisfaction and adherence to delivery protocols.
Provided exceptional customer service, resolving issues and addressing concerns effectively during deliveries.
Navigated efficiently using GPS technology, optimizing routes for timely deliveries.
Maintained accurate records of deliveries and customer interactions to enhance service quality.
Sales Associate, Notary Public
5 Years 1 Month
The Ups Store 0567 | 09.2021 - Current
Nearly five years of consistent experience in a customer-facing work environment.
Assist customers with shipping, packaging, printing, and other services while maintaining attention to detail.
Handle multiple tasks efficiently in a fast-paced environment.
Work independently while maintaining accuracy and professionalism.
Develop strong communication, problem-solving, and customer-service skills.
Train new hires while simultaneously assisting customers and managing the store.
Cleaned up the store as well, which included vacuuming, wiping down counters, printers, computers and more, taking out trash, and restocking/reorganizing the retail shelves.
Earned my Notary Public certification when I turned 18 and have been notarizing documents since.
Was the designated "handy man" of the store and fixed everything that broke.
Handyman Helper
3 Months
CES Sales | 06.2026 - 09.2026
Worked with commercial kitchen equipment including ovens, stoves, ice machines, and other appliances.
Troubleshot and repaired mechanical and electrical equipment to ensure optimal functionality.
Utilized hand and power tools for efficient maintenance and repairs.
Diagnosed equipment problems and resolved unfamiliar issues to implement effective repairs.
Operated in busy commercial kitchens while maintaining safety and efficiency.
Had start times as early as 5 AM, but also occasionally worked weekends and overnights
Kitchen Staff Member
3 Months
Unique Food and Beverage | 06.2026 - 09.2026
Prepared grill and fryers, cooked frozen ballpark food including burgers, hot dogs, italian sausages, pulled pork, chicken tenders, french fries, and popcorn to ensure timely service and customer satisfaction.
Maintained a constant flow of cooking more food consistent with the customers' needs, ensuring there is always food readily available to be sold.
Transported food and drinks between multiple concession stands when necessary as well as swapping out syrup boxes for soda machines.
Assisted with different concession stands and buffets when needed.
Troubleshot with cooking appliances when needed in addition to anything else that required mechanical/electrical repairs.
Constantly cleaned the grill, as well as any mess made from prepping food and washing dishes when there was not any cooking required.
Took out trash at the end of the night and swept the kitchen floor, and gathered all leftover food after the baseball game for the staff to take home before it all gets thrown out.
Food Runner
3 Months
Baltimore Country Club - Hostess, Lutherville | 10.2025 - 01.2026
Delivered food orders promptly to enhance guest satisfaction and dining experience.
Prepared soup cups and/or bowls when ordered.
Assisted servers in delivering beverages and side items, ensuring seamless service flow.
Collaborated with kitchen staff to ensure timely preparation and presentation of meals.
Maintained cleanliness and organization of service areas to promote operational efficiency.
Kept a flow of bread rolls and sticky buns readily available for members who were dining.
Prepared to go orders, ensuring all items were together and the to go bags were labeled properly for the members.
Restocked any disposables after food service stops, such as paper goods, to go boxes and cups/bowls as well as condiments, including but not limited to ketchup, mustard, ranch, blue cheese, etc.
Cleaned the food runner station and other parts of the kitchen when needed at the end of the night.
Education
High School Diploma
Towson High School | Towson, MD | 05-2025
Managed my school work along with multiple jobs and while training for and playing varsity baseball my senior year.