CHRISTIAN WILLIAMS

• Lead a small team of security officers at a contracted business office
• Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
• Monitored surveillance systems to ensure guest safety and rule compliance

Maintain public safety and ensure all guests are following rules.

• Overly intoxicated guests are removed and order is maintained.
• Strong professional appearance is maintained, all black suit
• Established strong rapport with guests, fostering a welcoming atmosphere.

• Maintain safe driving techniques using Smith System training.
• Follow protocols for delivering groceries and closing POS upon delivery, maintaining customer relations, and satisfaction with service.
• Keep customers up to date on current offers and promotions.
• Communicated with customers regarding delivery times and special requests.
• Transported and safely delivered items to prevent damage or loss.

• Warn patrons of rule infractions or violations and evict violators from premises.
• Responded to and thoroughly investigated all reported incidents to protect company assets.
• Reviewed guest identification and employee credentials to authorize entry onto premises.

• Developed and implemented training methods to promote improved officer performance.
• Supervised property entrances and exits and monitored employee safety.
• Recorded required data for incident reports and files quickly and accurately.
• Trained new security officers on safety protocols and company standards.
• Provided security team leadership and contributed to on-call duties.