Christian Zerpa
Naperville,IL
Summary
Proven Receptionist with a track record of enhancing office efficiency and client satisfaction. Excelled in data entry and customer relations, significantly improving client communication and administrative processes. Skilled in managing multiple tasks with precision, demonstrating exceptional organizational and interpersonal abilities. Dependable and quick-learning team player with effective communication.
Overview
4
4
years of professional experience
Work History
Receptionist
Wild Rover Hostel
12.2019 - 07.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Tracked important information in cloudbeds spreadsheets and ran reports or generated graphs using data.
Receptionist
Majoro Hotel
07.2018 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Compiled information from files and research to satisfy information requests.
- Tracked important information in SHIOL spreadsheets and ran reports or generated graphs using data.
Education
High School Diploma -
Metropolitano School
Puerto Ordaz, Venezuela07.2016
Skills
- Data Entry
- Customer/Client relations
- Scheduling appointments
- Office Administration
- Basic accounting
- Reception desk management
- Billing and Invoicing
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Receptionist
Wild Rover Hostel
12.2019 - 07.2022
Receptionist
Majoro Hotel
07.2018 - 12.2019
High School Diploma -
Metropolitano School
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