CHRISTIAN A. CISNEROS
Texarkana,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Executive Manager
XPD Global Logistics
Remote - Houston, Texas
08.2022 - 06.2025
- Built and nurtured relationships with over 25 companies in international shipping, generating $350K in new revenue during my tenure.
- Conducted market research to identify new business opportunities and trends.
- Created and presented proposals to potential clients to secure contracts.
- Participated in industry events to network and promote company services.
Logistics Manager/Planner/CSR
Covenant Logistics
Remote - Texarkana, TX
09.2018 - 07.2022
- Led daily operations with clients and drivers, achieving 20% growth and 98% customer satisfaction through effective financial analysis.
- Managed logistics operations to ensure timely delivery of goods.
- Planned truck routes with 95% utilization, resulting in a 15% increase in operational efficiency, to meet quarterly demand spikes.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
General Manager
Agaves
Hope, AR
07.2016 - 08.2018
- Oversaw daily operations and staff management for a high-volume restaurant.
- Managed inventory control and supply chain logistics for food and beverage supplies.
- Coordinated marketing strategies to enhance customer engagement and brand awareness.
- Established and maintained effective communication with staff members to ensure efficient operations.
Customer Service Specialist
FSW.com
Denver, CO
07.2015 - 04.2016
- Excellent customer service skills using Salesforce and HubSpot to track and resolve customer issues within 24 hrs.
- Streamlined processing of 50+ daily customer wire transfers and credit card transactions, enhancing transaction efficiency and customer satisfaction.
- Monitored and updated project status via online tools and calls, enhancing team communication in a fast-paced setting.
- Managed customer accounts using CRM software for efficient service.
Office Administrator
NACA
Denver, CO
11.2014 - 07.2015
- Daily office functions, enhanced team performance, and improved client satisfaction by efficiently managing and processing.
- Planned and presented 20 engaging workshops for MLOs, enhancing knowledge and pipeline efficiency.
- Increased time slot utilization from new clients with high service.
- Managed billing, payment processing, and appointment scheduling for over 100 clients weekly.
Legal Assistant
Anderson Law Firm, Attorney at law
Texarkana, USA
03.2013 - 09.2014
- Streamlined the preparation of 50+ motions and court documents, enhancing attorney efficiency and case readiness.
- Streamlined client communications by managing over 100 inquiries weekly and coordinating billing and appointments efficiently.
- Facilitated effective communication with over 100 clients, enhancing satisfaction and building lasting relationships.
- Send, file, and produce official court docs complying with state.
Education
BBA - Finance Concentration
Texas A&M University-Texarkana
Texarkana, TX05-2021
Skills
- Salesforce
- Microsoft Office
- Excel
- TMW
- as400
- Outlook
- Financial analysis
- Teams
- TMS
- Corporate finance
- Data analysis
- Project management
- Supply chain management
- Customer relationship management (CRM)
- Fluent in Spanish
- Presentation development
- SAP expert
- Business development and planning
- CRM software
Affiliations
- Hope CC Golf Club Member
- Cub Scouts Den Leader
- Local VFD
Certification
- ServSafe certification
- Salesforce certified sales foundations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Executive Manager
XPD Global Logistics
08.2022 - 06.2025
Logistics Manager/Planner/CSR
Covenant Logistics
09.2018 - 07.2022
General Manager
Agaves
07.2016 - 08.2018
Customer Service Specialist
FSW.com
07.2015 - 04.2016
Office Administrator
NACA
11.2014 - 07.2015
Legal Assistant
Anderson Law Firm, Attorney at law
03.2013 - 09.2014
BBA - Finance Concentration
Texas A&M University-Texarkana
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