Christiana Flanery
Canton
Overview
7
7
years of professional experience
Work History
Bartender
Applebee's Neighborhood Grill & Bar
09.2024 - 07.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
Applebee's Neighborhood Grill & Bar
09.2024 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Media Director
Camp Michindoh
05.2023 - 08.2023
- Implemented innovative digital marketing tactics to expand online presence and reach new audiences.
Waitress
Leo's Coney Island
03.2023 - 05.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Sales Associate
Plato's Closet
10.2021 - 05.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Camp Counselor
Portage Lake Bible Camp
05.2021 - 08.2021
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Waitress/Restaurant Hostess
Holiday Grill Coney Island
08.2018 - 05.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
No Degree - Ministry
Youth With A Mission
03.2023
No Degree - Psychology
Spring Arbor University
05.2022
GED -
Lutheran High School Westland
05.2021
Skills
- Continuous Improvement
- Project Management
- Digital Content Management
- Strategic Planning
- Customer Service
- Dining Area Maintenance
- Safe Food Handling
- Positive Reinforcement
- Problem-Solving
- Team Collaboration
- Outgoing personality
Timeline
Bartender
Applebee's Neighborhood Grill & Bar
09.2024 - 07.2025
Server
Applebee's Neighborhood Grill & Bar
09.2024 - 07.2025
Media Director
Camp Michindoh
05.2023 - 08.2023
Waitress
Leo's Coney Island
03.2023 - 05.2023
Sales Associate
Plato's Closet
10.2021 - 05.2022
Camp Counselor
Portage Lake Bible Camp
05.2021 - 08.2021
Waitress/Restaurant Hostess
Holiday Grill Coney Island
08.2018 - 05.2020
No Degree - Psychology
Spring Arbor University
GED -
Lutheran High School Westland
No Degree - Ministry
Youth With A Mission
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