Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christiana Freeman

Duluth,GA

Summary

Successful at optimizing policies, reducing incidents and increasing security of building envelope to keep facility, personnel and guests safe at all time. Detail-oriented team player with strong organizational skills. Proficient in training and mentoring security employees to maintain high standards of security down to the last team member. Well-versed in patrolling grounds, monitoring feeds and conducting screenings. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Security Account Manager

GardaWorld Security
12.2022 - Current
  • Oversaw team of security officers and managed scheduling and performance evaluations
  • Kept team compliant with security protocols and appearance standards
  • Investigated incidents and wrote reports
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies
  • Responded swiftly to security incidents and effectively resolved security issues
  • Managed security policies and procedures to promote safety and security of personnel and assets.

Package Car Delivery Driver

Amazon
07.2021 - 12.2022
  • Delivered packages to customer doorsteps and business offices
  • Completed on-time deliveries by choosing best and most efficient routes
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.

Grocery Delivery Driver

Instacart
03.2020 - 12.2022
  • Developed and maintained professional relations between customer, store personnel, and company
  • Maintained upbeat, positive attitude in busy, customer-focused environment
  • Operated delivery vehicles safely and efficiently
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Food Deliverer

Uber Eats
08.2019 - 09.2020
  • Maintained upbeat, positive attitude in busy, customer-focused environment
  • Operated delivery vehicles safely and efficiently
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns
  • Delivered packages to customer doorsteps and business offices.

Training Supervisor

Chipotle Restaurant
01.2017 - 08.2019
  • Assessed new employee skills and strengths to provide customized training
  • Collaborated with company leaders and department managers to determine training needs
  • Updated employees with latest policies, procedures and compliance standards
  • Created and maintained detailed training records and reports for management review
  • Produced training manuals, presentations and resources for enhanced learning.

Cashier

Wendy’s Restaurant
08.2014 - 11.2016
  • Greeted customers entering store and responded promptly to customer needs
  • Built relationships with customers to encourage repeat business
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Upsold additional products and services to customers, increasing revenue
  • Worked flexible schedule and extra shifts to meet business needs
  • Learned duties for various positions and provided backup at key times.

Education

Associate of Applied Science - Early Childhood Special Education

Gwinnett Technical College
Lawrenceville, GA
05.2025

GED - undefined

Technical College System of Georgia
Atlanta, GA
10.2015

Skills

  • Assess Risks
  • Effective Working Relationships
  • Emergency Response
  • Security Monitoring
  • Security Team Management
  • Security Screening
  • Report Writing

Timeline

Security Account Manager

GardaWorld Security
12.2022 - Current

Package Car Delivery Driver

Amazon
07.2021 - 12.2022

Grocery Delivery Driver

Instacart
03.2020 - 12.2022

Food Deliverer

Uber Eats
08.2019 - 09.2020

Training Supervisor

Chipotle Restaurant
01.2017 - 08.2019

Cashier

Wendy’s Restaurant
08.2014 - 11.2016

Associate of Applied Science - Early Childhood Special Education

Gwinnett Technical College

GED - undefined

Technical College System of Georgia
Christiana Freeman