Christiana Gholl
Minneapolis,MN
Summary
Dedicated and diligent professional, enthusiastic about acquiring a deep understanding of the sales industry. Actively seeking opportunities to acquire new skills while contributing to team success, offering strong administrative, relationship-building, and problem-solving abilities, coupled with exceptional customer service skills and a talent for nurturing lasting client relationships. Posses in-depth knowledge of sales strategy and merchandising techniques and has a proven track record in management, inspiring teams to achieve their full potential, ultimately contributing to overall organizational success.
Overview
4
4
years of professional experience
Work History
Manager
SebastianCharles Auctions
05.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Ran and managed online sales and marketing.
- Cultivated and nurtured long-term relationships with high-value clients, resulting in increased repeat business and referrals.
- Developed and executed strategic sales plans to maximize revenue and profitability, aligning with company objectives.
- Mastered the art of negotiation and consistently closed high-value transactions, optimizing profits for the company.
- Ensured a superior customer experience by providing exceptional service and promptly addressing customer concerns or issues.
- Conducted thorough market research and analyzed industry trends to identify opportunities and adjust sales strategies accordingly.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
Founder
Lake Ice
06.2020 - 09.2020
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed and executed a business plan to enter an untapped market, driving growth.
- Ensured legal compliance and secured a prime location near high-traffic areas by researching and consulting with city authorities.
- Proactively managed daily sales, inventory, and weather changes for optimal operations.
- Utilized market analysis and trends to maximize revenue opportunities.
- Crafted a brand that resonated with the target audience, enhancing customer engagement and loyalty.
- Introduced popular flavors and add-ons to meet changing market demands.
- Expanded revenue streams through successful catering services for special events.
- Achieved $10,000+ revenue in the first three months, demonstrating strong business execution.
Education
Bachelor of Arts - Communications
University of Wisconsin - Madison
Madison, WI05.2024
Skills
- Customer Engagement
- Cross-Selling Products and Services
- Prospecting
- Account Management
- Networking
Timeline
Founder
Lake Ice
06.2020 - 09.2020
Manager
SebastianCharles Auctions
05.2020 - Current
Bachelor of Arts - Communications
University of Wisconsin - Madison
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