Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christiana Holm

Minneapolis,MN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Inspired to serve in community, grow in personal and professional aspects of my life. Utilizing skills and furthering my education in person centered communication, mental health and addiction. Pushing towards goals in supporting, educating, and being a leader to those in need.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Guard

VFW Post 246
06.2023 - 12.2023
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Enforced safety regulations and monitored access control points.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
  • Verified photo IDs and tickets to allow guests passage.
  • Observed patrons and customers to quickly address security situations.
  • Searched bags manually to identify prohibited items and contraband.

Advocate Specialist

Haven Housing Ascension Place
05.2023 - 08.2023
  • Completed reports, paperwork and documentation accurately and on time.
  • Attended and coordinated interviews or case reviews to manage caseload.
  • Provided direct support, coaching and intervention to increase self-sufficiency and goal attainment.
  • Identified appropriate community resources and provided referrals for services.
  • Performed data input to document care and services plans, needs assessments and progress notes.
  • Reached out to individuals via phone, email and SMS to deliver help and support.

Youth Advocate

Salvation Army Booth Brown House
09.2020 - 05.2022
  • Maintained positive, compassionate and respectful environment for individuals to feel safe.
  • Identified appropriate community resources and provided referrals for services.
  • Developed and implemented individualized plans for youth in care, ensuring that their needs were met.
  • Organized and facilitated group activities to help foster social skills among the youth.
  • Counseled youth on life choices, career paths, and educational opportunities.
  • Collaborated with community partners to provide additional resources for at-risk youth.
  • Monitored progress of clients through regular check-ins and assessments.
  • Educated clients on relevant issues such as substance abuse prevention, mental health awareness.


Program Coordinator

AMAS Incorporated
04.2019 - 09.2019
  • Scheduled and developed program activities in accordance with program needs.
  • Prepared periodic reports, financial statements and records on program activities, progress and status for management.
  • Developed and implemented program activities according to established goals and objectives.
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.
  • Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
  • Facilitated communication between team members by organizing regular meetings and conference calls.

Direct Support Professional

Mainsl Services Inc
12.2017 - 03.2019
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Assisted individuals in learning and developing new skills.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Education

Associate of Arts - LADC

Minneapolis Community And Technical College
Minneapolis, MN
12.2020

GED -

Lehman Learning Center
06.2008

Skills

  • Mentorship
  • Case Management
  • Community Outreach and Education
  • Creative and Critical Thinking
  • Non-Profit Operations
  • Document Management,Verbal and Written Communication
  • Interpersonal Skills
  • Collaboration and Teamwork
  • Behavior Redirection
  • Medical Records Management, charting
  • Medication Administration
  • Care Plan Management
  • ADL Support
  • Appointment Scheduling
  • Community Activities

Certification

  • Medication Administration
  • PCA certificate
  • Mental Health and De-escalation for housing professionals
  • Vulnerable Adult Mandated Reporting Training
  • Bloodborne Pathogens
  • First Aid CPR AED
  • Hazard Communication
  • Back Safety and Injury Prevention
  • Defensive and Distractive Driving
  • Active Shooter: Preparation, Warning Signs and Survival
  • Fire Safety and Prevention
  • Emergency and Fire Preparedness

Timeline

Security Guard

VFW Post 246
06.2023 - 12.2023

Advocate Specialist

Haven Housing Ascension Place
05.2023 - 08.2023

Youth Advocate

Salvation Army Booth Brown House
09.2020 - 05.2022

Program Coordinator

AMAS Incorporated
04.2019 - 09.2019

Direct Support Professional

Mainsl Services Inc
12.2017 - 03.2019

Associate of Arts - LADC

Minneapolis Community And Technical College

GED -

Lehman Learning Center

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