CHRISTIANA ROSDAIL
Santa Clarita,CA
Summary
Performance-driven Vice President with over 20 years of experience aligning processes with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
21
21
years of professional experience
Work History
VP, SAMPLING & TEST DEVELOPMENT SPECIALIST II
BANK OF AMERICA
09.2013 - Current
- Develop quality control tests to comply with government and regulatory requirements, policies, and procedures
- Lead project meetings and manage project deliverables to meet deadlines
- Provide monthly reports for business review meetings
- Create presentation and lead bi-weekly meetings with leadership
- Create SQL queries to pull data for testing.
AVP, BANKRUPTCY QUALITY CONTROL
BANK OF AMERICA
05.2012 - 09.2013
- Develop re-performance testing process for Bankruptcy Quality Control
- Design testing templates used for the re-performance process
- Manage team of re-performance testers
- Conduct meetings with various levels of management for issue remediation.
RISK OPERATIONS TEAM MANAGER
BANK OF AMERICA
11.2007 - 05.2012
- Manage team of specialists who conduct monthly operational risk reviews
- Develop reviews for Foreclosure and Bankruptcy Departments
- Prepare monthly reports for senior management
- Create test scripts used for testing
- Monitor monthly reviews for compliance.
PROJECT LEADER
COUNTRYWIDE HOME LOANS
03.2004 - 11.2007
- Develop training manuals for process migrations
- Onboard new associates in CA and AZ site locations
- Create training materials for Foreclosure, Bankruptcy, and Real Estate Management Division
- Write procedures for Real Estate Management Department
- Identify and implement solutions for onboarding new associates
- Maintain Real Estate Management Department Website
- Create quarterly newsletters
- Develop job descriptions for FBRM Division.
Education
BACHELOR OF ARTS - COMMUNICATION STUDIES
CALIFORNIA STATE UNIVERSITY NORTHRIDGE
NORTHRIDGE, CA12.2004
Skills
- Knowledge in Global Financial Crimes, Fraud, Foreclosure, Bankruptcy, and Consumer Portfolios
- Project management skills
- Organizational skills
- Written and oral communication skills
- Committed independent and team player
- Computer skills: Microsoft Office (Word, Excel, PowerPoint, OneNote)
- Critical Thinking
- Decision-Making
- Relationship Building
- Team Leadership
References
AVAILABLE UPON REQUEST
Leadership Experience
- Sampling & Test Development Interim Manager, 08/24, Present
- Risk Operations Team Manager, 11/07, 05/12
- Board Member, Girlfriends Against Cancer, 2016, 2019
Timeline
VP, SAMPLING & TEST DEVELOPMENT SPECIALIST II
BANK OF AMERICA
09.2013 - Current
AVP, BANKRUPTCY QUALITY CONTROL
BANK OF AMERICA
05.2012 - 09.2013
RISK OPERATIONS TEAM MANAGER
BANK OF AMERICA
11.2007 - 05.2012
PROJECT LEADER
COUNTRYWIDE HOME LOANS
03.2004 - 11.2007
BACHELOR OF ARTS - COMMUNICATION STUDIES
CALIFORNIA STATE UNIVERSITY NORTHRIDGE
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