Tiana Gooden
Plano,Texas
Summary
Dynamic marketing and sales professional with proven expertise in branding and client promotions, honed at PharmBlue Holdings and Innoma Pharma. Excelled in team leadership and strategic planning, significantly enhancing market visibility and sales. Skilled in verbal and written communication, adept at fostering teamwork and collaboration. Achieved notable success in competitive analysis and sales support, driving business growth.
Overview
10
10
years of professional experience
Work History
Marketing Coordinator
PharmBlue Holdings
Philadelphia, PA
07.2019 - 07.2024
- Conducted research on competitors' activities and products to inform strategic decisions.
- Analyzed customer feedback to inform product improvements or new offerings.
- Collaborated closely with internal teams including sales, operations, finance.to ensure alignment of overall objectives across departments.
- Participated in brainstorming sessions to generate ideas for new products or services.
- Developed and implemented marketing plans and strategies to boost company visibility.
Pharmaceutical Sales Representative
Innoma Pharma
Maryland, MD
09.2015 - 11.2019
- Developed and implemented sales strategies to increase market share of product portfolio.
- Conducted in-depth analysis of customer needs and preferences to identify potential business opportunities.
- Created and maintained relationships with key stakeholders, including medical professionals, healthcare providers, and pharmaceutical distributors.
- Provided detailed product presentations to customers on a regular basis to promote products and services.
- Identified new target markets for existing products and developed marketing plans for launching new products into the marketplace.
- Monitored competitor activities and provided competitive intelligence reports to management team.
- Negotiated contracts with clients regarding pricing, discounts, rebates, terms.
Sales Associate
Bloomingdale's Department Store
Chevy Chase, MD
06.2014 - 08.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
Education
Master of Science - Organizational Leadership
11-2025
Associate of Science - Biological Sciences
02-2015
Bachelor of Arts - Business Management
06-2005
Skills
- Branding
- Client promotions
- Team leadership
- Forecasting
- Verbal and written communication
- Planning and coordinating
- Communications management
- Social media oversight
- Teamwork and collaboration
- Sales support
Accomplishments
- Best Sales Associate - Bloomingdale's
- Best enrollment associate - Pharmblue Holdings
- Awards/Bonuses for new cardholders - Bloomingdales
Timeline
Marketing Coordinator - PharmBlue Holdings
07.2019 - 07.2024
Pharmaceutical Sales Representative - Innoma Pharma
09.2015 - 11.2019
Sales Associate - Bloomingdale's Department Store
06.2014 - 08.2015
Western Governors University - Master of Science, Organizational Leadership
Montgomery College - Associate of Science, Biological Sciences
University of Hull - Bachelor of Arts, Business Management
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