Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Billing Manager
Nephrology Associates Of Yakima
02.2014 - Current
Reviewed billing problems, researched issues, and resolved concerns.
Worked with customers to develop payment plans and bring accounts current.
Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Established and checked coding procedures, monitored reports and updated internal files.
CNA
Highgate Senior Living
09.2011 - 03.2014
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Followed directions of licensed nurses to administer medications and treatments.
CNA
Regional Medical Center
02.2008 - 09.2011
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Documented patient information and care activities in electronic health record.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Family Nanny
Kathleen Stewart, PAC
09.2004 - 02.2008
Built positive and nurturing environments to support child social and emotional growth.
Facilitated relationships with children and parents by developing caring and structured home environments.
Organized different types of activities to enhance physical and intellectual development.
Transported children safely to school, activities and appointments on time.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Crew Leader
Dairy Queen
01.2001 - 08.2004
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Took orders, prepared meals, and collected payments.
Trained newly hired employees on routine tasks and customer service.
Promptly resolved customer complaints, escalating major issues to supervisor.