Christiana Whiting
Summary
Enthusiastic Life Skills Instructor devoted to promoting personal growth in individuals with learning difficulties and physical limitations. Focused on empowering others and boosting self-confidence. Good scheduler and motivator with organized approach to moving clients toward fulfilling and independent lives.
Overview
11
11
years of professional experience
Work History
Life Skills Trainer
NeuroRestorative
02.2019 - Current
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Intervened in crisis situations to provide counseling and support.
- Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
- Educated clients about important nutritional habits and how to plan healthy meals.
- Maintained impeccable records for each client and daily instructional activities.
- Administered medications and helped clients set reminders to learn how to take important medications according to schedule.
- Offered training on personal hygiene and grooming skills.
Life Skills Trainer
NeuroRestorative
12.2014 - 06.2016
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Intervened in crisis situations to provide counseling and support.
- Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
- Educated clients about important nutritional habits and how to plan healthy meals.
- Offered training on personal hygiene and grooming skills.
- Assisted with personal care appointments such as haircuts and doctors' appointments.
- Maintained impeccable records for each client and daily instructional activities.
- Administered medications and helped clients set reminders to learn how to take important medications according to schedule.
- Helped clients to identify challenges and set goals.
Manager
Subway
02.2012 - 12.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Associate of Applied Science - Office Technology Management
Lakes Region Community College
Laconia, NH06.2016
High School Diploma -
Kennett High School
North Conway, NH05.2010
Skills
- Mental Health Crisis Response
- Supporting Daily Living Needs
- Interdisciplinary Teamwork
- Group Sessions
- Positive Learning Environment
- HIPAA Regulations
- Problem-Solving Skills
Timeline
Life Skills Trainer
NeuroRestorative
02.2019 - Current
Life Skills Trainer
NeuroRestorative
12.2014 - 06.2016
Manager
Subway
02.2012 - 12.2014
Associate of Applied Science - Office Technology Management
Lakes Region Community College
High School Diploma -
Kennett High School
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