Christiana R. Moore
Shreveport,LA
Summary
Licensed Practical Nurse (LPN) registered in the State of Louisiana with a strong healthcare foundation as a Certified Pharmacy Technician (CPhT). Experienced in medication safety, patient-centered care, clinical assessment, and interdisciplinary collaboration. Recognized for excellent communication skills, compassionate care delivery, and the ability to thrive in fast-paced healthcare environments. Combines nursing expertise with a strong pharmacology background to promote patient safety, improve health outcomes, and provide high-quality care. Dedicated to patient advocacy and committed to supporting patients and families across the healthcare continuum. Seeking an LPN position to apply clinical nursing skills, pharmacology expertise, and a passion for delivering exceptional patient care while contributing to a collaborative healthcare team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Willis Knighton Pierremont
Shreveport, LA
01.2026 - Current
- Administered medications and treatments as prescribed, ensuring patient safety and comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted in developing individualized care plans based on patient assessments and needs.
- Educated patients and families on health management, promoting adherence to treatment plans.
- Collaborated with multidisciplinary teams to enhance patient care quality and outcomes.
- Implemented infection control protocols, reducing potential hazards in patient care areas.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
Lead Pharmacy Technician
CVS Health Retail
Shreveport, LA
08.2023 - Current
- Proficient pharmacy technician skilled in hospital/retail pharmacy areas, knowledge of pharmacy technology, and retail pharmacy operations with capabilities to address issues on the pharmacy floor, which encourages area growth to advance.
- Collaborate with pharmacist to optimize workflow processes and improve efficiency in prescription filling.
- Includes accurate records of controlled substances according to federal/state guidelines.
- Utilize computer systems to process orders accurately and efficiently.
- Maintained confidentiality of patient information in accordance with HIPAA regulations at all times.
Direct Service Professional
Holy Angels Residential Facility
Shreveport, LA
03.2022 - 12.2023
- Helping persons with cognitive abilities, accompanying them to doctor appointments, vaccine and screen events, recreation, light exercise, group-based arrangements and practical group participation.
- Provided direction, command, and support to individuals with disabilities and residents needing.
- Evaluated changes and date on guests, including personal hygiene, mood, pressures, and skin issues, and emotional status.
- Implemented individual service plans to track measurements of execution. Provided independence and encourages skilled involvement through inspiring actions and exercises.
- Maintained and oversaw transactions of electronic money, belongings, and interests. Personal care duties while monitoring and providing physical and emotional wellbeing.
Shift Leader/Manager
MurphyUSA
West Monroe, LA
11.2016 - 10.2020
- Provided great customer service while being always attentive, outgoing, and accompanying with great communication advocacy.
- Developed staff improvement through employee support, and teamwork improving processes.
- Managed daily operations and all staffing scheduling, trained for managing time, and customer service.
- Conducted performance evaluations for team members and brainstorm for improvements, team involvement, training programs.
- Maintained high standards of safety security and prevent loss environment as well.
- Ensured compliance with all regulatory requirements in alcohol, identity, quality, and safety.
Sales Manager
Aarons
Shreveport, LA
02.2018 - 03.2019
- Providing great customer service while taking payments, responding to the bar and maintaining the bar service and the cash register.
- Established strong relationships with my corporate, marketing, business partners, and merchants.
- Communicating, formulating procedures, product messaging, negotiating, handling grievances, and building strategies for the sales team.
Host Trainer
Olive Garden
Bossier City, LA
03.2013 - 09.2016
- Provided great customer service while seating and greeting guests along with providing the correct training for incoming new hires.
- Answered telephones.
- Resolved stress online.
- Greeted all incoming guests.
- Accommodated and managed large parties.
- Improved customer base.
- Helped hire new hires.
- Monitored training of new employees.
- Maintained a team of co-employees under manager with assisting scheduling, developing menus.
- Developed and implemented online reservation system to facilitate accommodations and minimize wait times.
- Trained new staff on customer greeting proceed, menu presentation management, guest-guarantee execution.
- Resolved customer complaints in a timely, swiftly and attentively, maintaining high level of guest satisfaction.
Education
Associate of Applied Science - Practical nursing
Bossier Parish Community College
Bossier City, LA12.2025
Technical diploma - Pharmacy Technician
Unitech Training Academy
11.2022
Associate - Medical Assisting
Eastern College of Vocational Health
Shreveport, LA06.2015
Technical diploma - EMT/ Paramedics
Bossier Parish Community College
Bossier City, LA12.2013
High school or equivalent -
Southwood High school
Shreveport, LA05.2013
Skills
- Health and safety regulation adherence
- Personal protective equipment (PPE) use
- Microsoft Excel
- Customer issue resolution
- Restorative nursing
- HealthCare
- Workflow process improvement
- Filling
- Aseptic technique Cerner
- Microsoft PowerPoint
- Detail oriented (5 years)
- Medical office experience
- Cold calling
- Clinical confidentiality policies
- Detail oriented
- Healthcare data reporting Hospital experience
- Account management
- Monitoring and managing IVs Epic
- Cultural competency initiatives
- Inventory management Pediatrics
- Terminally ill patients
- Experience administering injections Hand hygiene
- Patient condition reporting
- Patients with physical disabilities
- Nurse management
- State-mandated disease reporting
- Palliative care experience
- Nursing management experience (1-2 years)
- Patients with cognitive disabilities
- Sales management
- Microsoft Office
- Clinical outcome improvement
- Clinical audit and monitoring
- Care process standardization
- Customer Care
- Preventing medication errors
- Customer service Wound care
- 1 year
- CSR (Hyacinth)
- Skilled nursing facility experience
- Healthcare data collection
- Sales
- Call center experience
- Vaccination administration
- Medical terminology
- Data entry
- Long term care regulations
- Collecting samples for laboratory testing
- Technical support
- Infection control
- Isolation precautions
- Assisting with ActivitiesPersonal care or rendering with ADLS?
- Mental health facility experience
- Medical billing (10 years)
- 1-2 years
- Customer support
- Assisting with diagnostic tests and procedures Working with geriatric patients Salesforce
- Post-operative care
- Partner flow optimization
- Typing
- Guidance
- CMAC/IR
- Patient education
- Medical equipment sterilization
- HIPAA compliance
- Electronic health records (EHR) management
- Staff training and development
- Patient confidentiality maintenance
- Vital signs
- Retail pharmacy operations
- Controlled substances recordkeeping
- Front desk
- Long term care experience Long term care experience (1-2 years)
- Administering oral medications
- Microsoft Word
- Upselling
- Pharmacy technician experience
- Insurance verification
- Nursing home experience
- Working with adult populations
- Medication administration
- Direct patient care
- Vital signs monitoring
- Patient care
- Documentation accuracy
- Patient assessments
- Medication dispensing
- Catheter care
- EMR / EHR
- Transcribing orders
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Licensed Practical Nurse
Willis Knighton Pierremont
01.2026 - Current
Lead Pharmacy Technician
CVS Health Retail
08.2023 - Current
Direct Service Professional
Holy Angels Residential Facility
03.2022 - 12.2023
Sales Manager
Aarons
02.2018 - 03.2019
Shift Leader/Manager
MurphyUSA
11.2016 - 10.2020
Host Trainer
Olive Garden
03.2013 - 09.2016
Technical diploma - Pharmacy Technician
Unitech Training Academy
Associate - Medical Assisting
Eastern College of Vocational Health
Associate of Applied Science - Practical nursing
Bossier Parish Community College
Technical diploma - EMT/ Paramedics
Bossier Parish Community College
High school or equivalent -
Southwood High school