Christian Bert Cordero
Mountain View,CA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
3
3
years of professional experience
Work History
Floor Manager
Oak and Fort Clothing Brand
Santa Clara, CA
10.2024 - Current
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Assigned tasks to team members in accordance with their skillset.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
Super Seller
Oak and Fort Clothing Brand
Santa Clara, CA
11.2022 - 10.2024
- Greeted each client and asked questions to determine fashion needs.
- Demonstrated knowledge of fabrics, colors, textures, cuts, silhouettes.
- Assisted clients in selecting and purchasing fashion items that match their style preferences.
- Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
Sales Associate
Oak and Fort Clothing Brand
Santa Clara, CA
10.2021 - 11.2022
- Organized stockroom shelves according to size, color or style.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Associate of Arts - Fashion Design
West Valley College
Saratoga, CASkills
- Employee development
- Sales development
- Performance improvements
- Store maintenance
- Employee relations
- Product promotion
- Upselling
- Time management
- Goal oriented
- Energetic self-starter
- Product sales
- Relationship selling
- Order processing
- Positive and professional
- Customer service
Timeline
Floor Manager
Oak and Fort Clothing Brand
10.2024 - Current
Super Seller
Oak and Fort Clothing Brand
11.2022 - 10.2024
Sales Associate
Oak and Fort Clothing Brand
10.2021 - 11.2022
Associate of Arts - Fashion Design
West Valley College