Christian Delano

- Delivered excellent customer service in a high-volume environment while adhering to strict brand and safety standards.

- Used the LATTE model to resolve customer concerns and build lasting guest relationships.

- Maintained a clean, organized workspace and supported shift operations to uphold the Starbucks brand experience.

- Organized events and board meetings; managed front

-desk reception and coordinated office upkeep.

- Ensured smooth operations through excellent organization, attention to detail, and guest interaction.

- Processed vendor information, invoices, and weekly payroll using Wrapbook, Bill.com, and Airtable.

- Supported financial workflows critical to client satisfaction and operational success in entertainment accounting

- Handled physical records for audits and payroll; processed company mail and checks.

- Maintained professional communications and hospitality standards with internal departments.

-Triage, order, organize and display weekly crafty orders.