Christiane Gabriel

Seacrest Medical Group

02.2020 - Current

Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Measured patient pulse oximetry.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Scheduled appointments for doctor visits and procedures.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Provided prompt, polite and professional in-person and telephone customer service.
Managed over 10 patient calls daily.