Christiane Negrillo
Anaheim,CA
Summary
Experienced server passionate about providing exceptional customer service in food and beverage settings. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
El Farolito Mexican Restaurant
09.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess
The Cheesecake Factory
12.2021 - 09.2022
- Greeted customers warmly upon arrival.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning, organizing tables and placing table settings.
Barista
Quickly Bubble Tea
01.2021 - 12.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Associate of Science - Pre-Nursing
Fullerton College
Fullerton, CAHigh School Diploma -
Will C. Wood High School
Vacaville, CA06.2018
Skills
- Verbal and Written Communication
- Time Management
- Attention To Detail
- Safe Food Handling
- High-Volume Dining
- Food Sales and Promotion
- Order Accuracy
- Menu Memorization
Certification
Responsible Beverage Service (2023) - ServSafe
California Food Handler (2021) - eFoodHandlers
Timeline
Server
El Farolito Mexican Restaurant
09.2022 - Current
Hostess
The Cheesecake Factory
12.2021 - 09.2022
Barista
Quickly Bubble Tea
01.2021 - 12.2021
Associate of Science - Pre-Nursing
Fullerton College
High School Diploma -
Will C. Wood High School
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