Christiane Lena Koumou Djouba
Randallstown,MD
Summary
Licensed nursing professional skilled in patient care, medication administration, and health monitoring. Strong focus on team collaboration, ensuring reliable support and adaptability to changing needs. Known for effective communication, problem-solving, and empathy in high-pressure environments. Prepared to contribute significantly to enhancing patient outcomes and overall healthcare quality.
Overview
2026
2026
years of professional experience
Work History
Licensed Practical Nurse
New Graduate
- Administered medications and monitored patient responses to treatments.
- Assisted in daily living activities, ensuring patient comfort and safety.
- Collaborated with healthcare team to develop and implement care plans.
- Documented patient progress and maintained accurate medical records.
Caregiver
New Beginnings Ink
01.2021 - Current
- Care of multiple patients on a rotation
- Assisted patients with DDAs (exercising transportation, personal hygiene)
- Performed housekeeping duties (cleaning, cooking, laundry and etc.)
- Followed best practices for individual care and home regulations, ensuring safety with no incident reports.
- Provided professional and friendly staff and patients experience
- Responsible for establishing a supportive environment
- Responsible for escalating concerns with nurses
Hair Braider
Lena’s Touch
01.2017 - Current
- Owner of a small braiding/hair business
Caregiver
Charity Heart
01.2020 - 2024
- Assisted residents DDAs, including hygiene and exercise
- Managed bed-to-chair transfer for individuals
- Provided nutrition and transportation for individuals
- Monitored individuals’ schedules, including doctor appointments, daily routines, medication schedules, recreation, and family visits.
- Medications administration
- Implements group activities with individuals and staff
Retail Associate
Ross, Dress For Less
01.2019 - 01.2021
- Call center services
- Provided and supervise associates training
- Responsible for team cash balances
- Responsible for customers’ checkout services
- Engaged customers, answered questions, and supported requests, with a positive customer service mindset.
- Maintained clean, stocked store to ensure customer satisfaction
- Supported team sales processes
Customer Service Representative/Cashier
Walmart
01.2017 - 01.2020
- Managed the checkout processes in the point of sale system (POS) using trusted cash and credit handling methods
- Maintained customers’ account information database and prepares monthly reports on customers’ satisfaction.
- Responsible for an excellent customer shopping experience
- Responsible for excellent customer satisfaction and conflict resolution
Education
High School Diploma - Business and Health Management, Computer Science Foundation, Algebra, Statistics, calculus
Owings Mills High School
Owings Mills, MD06-2019
Associate of Arts - Biology - Chemistry, Computer - Communication, Health - Physical Education, Math – Science
Community College of Baltimore County
Catonsville, MD01-2023
Lisenced Practical Nurse -
Ultimate Health School
Manassas, VA10-2025
Skills
- CPR And First AID Certificate
- CMT Certificate
- DDA, Mandtt System Training
- Customer Service and Leadership Experience
- Ability to Multitask and Priorities
- Housekeeping and Organization
- Excellent Communication and Observation Skills
- Fluent in both English and French
- Skilled in Microsoft Office (Word, Excel, PowerPoint, Access, Skype, etc)
- Skilled in both PC, Mac computer systems, and iPhone / Android
- Data Transcription
- Time Management
- Active Listening
- Problem Solving
- Team Work
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Caregiver
New Beginnings Ink
01.2021 - Current
Caregiver
Charity Heart
01.2020 - 2024
Retail Associate
Ross, Dress For Less
01.2019 - 01.2021
Hair Braider
Lena’s Touch
01.2017 - Current
Customer Service Representative/Cashier
Walmart
01.2017 - 01.2020
Licensed Practical Nurse
New Graduate
High School Diploma - Business and Health Management, Computer Science Foundation, Algebra, Statistics, calculus
Owings Mills High School
Associate of Arts - Biology - Chemistry, Computer - Communication, Health - Physical Education, Math – Science
Community College of Baltimore County
Lisenced Practical Nurse -
Ultimate Health School