Christian Joseph Rojas
North Miami Beach,FL
Summary
Dynamic sales leader with a track record of driving growth and enhancing customer relationships at Tory Burch. Renowned for coaching teams to achieve excellence and utilizing Microsoft Office to optimize workflow. Demonstrated exceptional product knowledge and management skills, consistently exceeding sales targets. Aiming to leverage expertise to further enhance team performance and company success.
Overview
10
10
years of professional experience
Work History
Senior sale associate
Tory Burch
03.2021 - Current
- Achievement of personal sales and metric goals to deliver results by accurately processing all POS transactions and capturing customers information and assist, when necessary, with operations and back if house activities
- Build and maintain new and existing customers relationships by Maintaining a solid, organized client book generates consistent, proactive sales volume
- Be aware of and react to the rhythm of your business by walk-in traffic outreach clients and event opportunities
- Visual detail oriented with abilities to multi-task and prioritize work to produce desire outcomes and the use of Propper etiquette
Store Assistant Manager
Swarovski North America
10.2018 - 03.2021
- Providing support to the Store Manager, perform all daily activities including but not limited to end-of-day cash reconciliations, bank deposits preparations and other procedures associated with opening and closing of the boutique
- Achieve and consistently maintain the sales leadership role in the boutique while continuously providing high levels of customer service and demonstrating strong product knowledge
- Train, mentor & support sales consultants in proper selling techniques, product knowledge, inventory procedures and loss prevention techniques
- Support recruitment, coaching and implement the monthly service sales plans and goals and targets by development team work
Assistant Manager
Sunglass Hut
09.2015 - 10.2018
- Work in Partnership with the Store/multi-Store manager to averse all the daily functions of the store including but not limited to Selling, Coaching, visual merchandising, talent acquisition and retail excellence
- Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures that every Associate consistently delivers The Sunglass Hut Experience
- Stay adept at knowing the product and utilize reporting tools to delivery sales plans develop associate and achieve company objectives and bussies acumen to identify and address gaps in performing and to capitalize on success
- Consistently executes all visual standards, store merchandising practices and inventory control activities
- Partners with Store/Center Manager to maximize and maintain Costumers relationships
Education
Business Administration -
Miami Dade College
Skills
- Microsoft Office
- Excel
- PowerPoint
- E-mail programs
- Group messaging
- Data entry
- Leadership
- Coaching and development
- Sales presentations
- Product knowledge
- Management
Professional References
- Zenia Orozco, General Manager, 786-307-0896
- Virginia Mota, Store Manager Sunglass Hut, 305-467-2309
- Rosa Rovai, Senior Sale Associate, 786-816-0738
Timeline
Senior sale associate
Tory Burch
03.2021 - Current
Store Assistant Manager
Swarovski North America
10.2018 - 03.2021
Assistant Manager
Sunglass Hut
09.2015 - 10.2018
Business Administration -
Miami Dade College
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