Christian Levi Campanon
Boca Raton,FL
Summary
Versatile professional with over 25 years of combined experience in hospitality management (22 years) and fire alarm systems installation and service (3 years). Proven leadership in food and beverage operations, including team supervision, inventory control and customer satisfaction. Also skilled in low-voltage systems/fire alarm installation, diagnostics, and compliance with safety codes. Highly motivated with a strong work ethic, quick to adapt, and committed to excellence in both customer service and technical performance. Also skilled in automotive mechanics as a hobbyist and worked as part time apprentice to gain hands-on experience performing engine diagnostic, brake service, oil changes, battery load testing and replacement of various bolt-on engine components.
Overview
25
25
years of professional experience
Work History
Fire Alarm Installation and Service Technician
Phoenix Pacific Inc. Guam
Guam, USA
10.2022 - 05.2025
- Installed fire alarm systems in residential and commercial properties, ensuring compliance with safety regulations.
- Conducted routine maintenance and inspections on fire alarm systems to guarantee optimal performance.
- Diagnosed faults in fire alarm systems using advanced testing equipment, enhancing troubleshooting efficiency.
- Collaborated with team members to implement system upgrades, improving overall reliability of installations.
- Responded promptly to service calls, addressing customer concerns and ensuring high satisfaction levels.
- Troubleshot complex technical issues during installation or maintenance visits, providing rapid resolution for minimal downtime of affected systems.
- Enhanced customer satisfaction with timely installations, ensuring optimal functionality of fire alarm systems.
- Upgraded outdated equipment with state-of-the-art technology, enhancing overall system performance and offering clients improved protection capabilities.
- Installed advanced detection devices such as smoke detectors, heat sensors, and manual pull stations in line with industry best practices and established safety standards.
- Provided exceptional customer service by addressing client concerns promptly and professionally, maintaining strong relationships.
- Identified opportunities for system upgrades or replacements based on thorough evaluation of existing equipment conditions.
- Performed annual inspections on fire and security alarm systems.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
Clubhouse Restaurant Assistant Manager
Mangilao Golf Course
Guam, USA
04.2018 - 10.2022
- Assisted in coordinating restaurant operations, ensuring seamless service delivery to guests.
- Managed inventory levels, optimizing stock availability for food and beverage offerings.
- Trained new staff on operational procedures and customer service standards.
- Implemented process improvements that enhanced workflow efficiency in the kitchen and dining areas.
- Oversaw daily cleaning and sanitation practices, maintaining high standards of hygiene compliance.
- Monitored dining area for cleanliness and ambiance, ensuring a welcoming atmosphere for patrons.
- Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
- Increased sales by regularly promoting specials and upselling menu items to guests.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Streamlined daily operations by efficiently managing inventory and maintaining proper stock levels.
Assistant Restaurant Manager
Guam Reef Hotel
Guam, USA
04.2000 - 04.2018
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff on customer service best practices and operational procedures.
- Developed and implemented strategies to enhance guest satisfaction and loyalty initiatives.
- Oversaw inventory management, optimizing stock levels to minimize waste and reduce costs.
- Coordinated staff scheduling, ensuring adequate coverage during peak hours for optimal performance.
- Analyzed sales data to identify trends, making recommendations for menu adjustments and promotions.
- Implemented training programs that improved team performance and reduced employee turnover rates.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Education
No Degree - Computer Science
Guam Community College
Guam, USASkills
- Opening and closing procedures
- Customer assistance
- Guest relations
- Restaurant operations
- Training and mentoring
- Scheduling and labor control
- Inventory control
- Performance improvement
- Schedule coordination
- POS system
Assistant Restaurant Manager
- Food and beverage sales
- Hospitality and accommodation
- Problem-solving
- Low-voltage systems
- OSHA safety regulations
- System troubleshooting
- Schematic interpretation
- Equipment calibration
- Electrical wiring
- Device testing
Fire Alarm Installation and Service Technician
Timeline
Fire Alarm Installation and Service Technician
Phoenix Pacific Inc. Guam
10.2022 - 05.2025
Clubhouse Restaurant Assistant Manager
Mangilao Golf Course
04.2018 - 10.2022
Assistant Restaurant Manager
Guam Reef Hotel
04.2000 - 04.2018
No Degree - Computer Science
Guam Community College