Christian Lizotte
Modesto,CA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, as well as calm and level-headed in all types of situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dining Associate
UC Merced Dining Services
2023.10 - Current
- Enhanced customer satisfaction by providing exceptional service and anticipating guests' needs.
- Maintained a clean and inviting dining area, ensuring a positive guest experience.
- Collaborated with fellow team members to create a seamless dining experience for guests.
- Improved overall restaurant reputation by consistently delivering high-quality food and attentive service.
- Handled customer complaints promptly and professionally, resolving issues to maintain customer satisfaction.
- Monitored dining room inventory and replenished as necessary.
Party Host
John's Incredible Pizza Company
2021.11 - 2023.08
- Tasked with the assemblage of parties for public utilization via two room options: private party rooms & private party buffet rooms.
- Employed strong problem-solving skills to quickly execute solutions to party issues.
- Engaged with and served guests to deliver excellent party experience.
- Communicate the sequence of events to the party planner, so that all in the party room can reflect and acknowledge the time they have left in said party rooms.
- Directed patrons to their party rooms.
- Provided information about facilities, entertainment options, and rules and regulations.
Mascot Performer
John's Incredible Pizza Company
2021.11 - 2023.08
- Communicated character or situations to audience through body language and movement.
- Took photos with both children and parents.
- Walked around with a mascot handler around the establishment, high-fifing patrons and encouraging the youthful and energetic culture cultivated by the restaurant and its guests.
Exit Podium
John's Incredible Pizza Company
2021.11 - 2023.08
- Delivered customer service by biding customers a cheery adieu and offering monetary services such as balloon animals or stickers in exchange for cash.
- Directed customers towards areas of interest, of which would aid in a solution to the problem they were having. (ie: directing a customer confused about where to buy fun cards to the FunWorld booth)
Exit Podium
John's Incredible Pizza Company
2021.11 - 2023.08
- Delivered customer service by biding customers a cheery adieu and offering monetary services such as balloon animals or stickers in exchange for cash.
- Directed customers towards areas of interest, of which would aid in a solution to the problem they were having. (ie: directing a customer confused about where to buy fun cards to the FunWorld booth)
Education
Bachelor of Arts - Psychology
University of California - Merced
Merced05.2027
High School Diploma -
Thomas Downey High School
Modesto, CA05.2023
Skills
- Food safety knowledge
- Excellent customer service
- Sanitation Practices
- Stress Tolerance
- Multitasking
- Professionalism
- Team building
- Complaint Handling
- Reliability
- Time management abilities
- Team Leadership
- Strong Work Ethic
Accomplishments
- Collaborated with team of in the development of [Project name].
Certification
- State of California: Food Handler's Card (9/07/2024-9/07/2026)
- Adobe Certified Professional in Digital Video using Adobe Premiere Pro, [Adobe] - [04/29/2022]
Awards
- The Knights In The Spotlight Award
- The Knight's Achievement Award
Timeline
Dining Associate
UC Merced Dining Services
2023.10 - Current
Party Host
John's Incredible Pizza Company
2021.11 - 2023.08
Mascot Performer
John's Incredible Pizza Company
2021.11 - 2023.08
Exit Podium
John's Incredible Pizza Company
2021.11 - 2023.08
Exit Podium
John's Incredible Pizza Company
2021.11 - 2023.08
Bachelor of Arts - Psychology
University of California - Merced
High School Diploma -
Thomas Downey High School
- State of California: Food Handler's Card (9/07/2024-9/07/2026)
- Adobe Certified Professional in Digital Video using Adobe Premiere Pro, [Adobe] - [04/29/2022]
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