Kristina Loggins
Trinity
Summary
Home Care Coordinator with expertise in strategic planning and customer service. Optimized care schedules for over 50 employees, resulting in increased productivity and enhanced staff training. Proficient in healthcare billing and coding, emphasizing employee retention and effective case management. Experienced Medical and Health Services Manager dedicated to improving patient care through policy design and team collaboration.
Overview
24
24
years of professional experience
Work History
Home Care Coordinator / CNA
United Church Homes and Services
Thomasville
01.2009 - Current
- Created a highly functioning schedule to optimize resident care, meet the needs of over 50 employees, and be sure that all levels of care assigned by nursing staff and doctors are met daily.
- Regulating admission and discharge of home health care clients
- Created multiple roles within the organization to create a more fluid workspace increase productivity/ Recruited and Conducted interviews for new hire candidates
- Revise and approve payroll for the entire Home Health Care Dept.
- Created, Revised, and continually updated care plans as needed for any established resident on campus
- Worked closely with HR to conduct yearly reviews and performance evaluations, creating action plans and training programs as needed to have a highly trained staff
- Billed for long term care and private care, working with residents and their families to present overall cost.
- Provided hands on total care
- Dressing, bathing, feeding, and all other activities of daily living
- Communicated with all staff, families, and physicians as needed
- Provided excellent care and 'customer service'
- Care for their mental health as well as their physical health
- Followed up to date care plans that outline individual needs of the resident
District Lead
Buiscitville
07.2004 - 12.2008
- Worked Closely with the district manager and regional managers to be sure to build an exceptional district
- Built training programs
- Audited the monthly profit and loss statements to find areas of potential growth
- Conducted employee evaluations
- Recruited and interviewed employees
- Opened/Closed the branch location
- Ran the front end of the restaurant
- Operated the cash register and counted the hourly till breakdown
- Took the daily deposit to the bank
- Trained new hires
Teller
Members Credit Union
Greensboro
05.2002 - 06.2004
- Processed client payments
- Cashed checks
- Issued cashier’s checks/certified checks
- Manned the drive through window
- Took continuing education courses
Education
Certified Nursing Assistant -
Asheboro, NC
Asheboro, NC01.1999
Skills
- Time management and Microsoft Office
- Exceptional customer service
- Healthcare billing and coding
- Effective communication
- Analytical problem solving
- Strategic planning
- Training and employee development
- Healthcare systems navigation
- Case management experience
- Crisis management
- Employee retention strategies
- Wellness services
- Organizational goal development
- Payroll administration
Timeline
Home Care Coordinator / CNA
United Church Homes and Services
01.2009 - Current
District Lead
Buiscitville
07.2004 - 12.2008
Teller
Members Credit Union
05.2002 - 06.2004
Certified Nursing Assistant -
Asheboro, NC