Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
IT Hardware Sourcing Manager
CNA INSURANCE
2022.01 - Current
Managed IT Hardware and Telephony procurement process
Sourced solutions for the unique needs of business leads
Met all savings goals
Created and managed relationships between BU, Enterprise Procurement, and solution providers
Assisted ITAM team with the creation and implementation of new ITAM policies and procedures
IT Procurement Manager and IT Asset Management
CHURCH PENSION GROUP SERVICES CORP
2013.01 - 2022.01
Team Lead / Process Owner for ServiceNow Asset Management module implementation
Co-designed proprietary asset management CMDB for use with ServiceNow, defining CI hierarchy and asset information to be tracked
Purchased all IT hardware and software for organization, tracked all purchases and assignments through asset lifecycle
Responsible for all daily IT Asset Management activities, from procurement to end of life
Creation of IT related purchase orders
Receipt and inspection of all IT hardware
Entry and maintenance of hardware data in Fusion and ServiceNow CMDB
Regular clear and effective interaction with Finance team on budgetary and billing matters
Created IT Asset Management policies and procedures where none had previously existed
Created IT Vendor Management policies and procedures where none had previously existed
Obtained 20% savings over previous IT hardware spend through new tracking procedures and skilled negotiation with vendors, while maintaining prior service levels
Vendor contract review
Single point of contact for internal clients to solve unique IT hardware solutions
Integral internal member of Oracle Fusion Financials rollout team
Office 365 rollout project procurement planning
Client hardware refresh procurement and project planning
IT Continuous Improvement Team Lead.
Porsche Certified Brand Ambassador
PRINCETON PORSCHE
2011.01 - 2012.01
Generated Over $500,000 in gross profit in 2011 as part of the leading sales team in the Don Rosen Auto Group and was part of the number one rated Porsche Dealership in NJ in 2011.
Johnson & Johnson Corporate IT Asset Manager
INTECHRA / ARROW
2004.01 - 2010.01
Saved over $1 million in annual support billing and purchasing costs by eliminating duplicate and erroneous entries in asset database, aggressive software license and hardware asset tracking and enforcement of policies, and smart equipment purchasing, leasing, and client distribution practices
Managed onsite MAC helpdesk team of at least five employees for day to day and project work
IT Asset Project lead for all rollouts of new hardware
Forecast all standard hardware needs for annual one-third refresh of client PC’s and budgeted accordingly, managed rollout scope and timeline for each refresh
Researched and negotiated hardware solutions for campus-wide network printing devices, Project Manager for distribution of those devices throughout the client environment
IT Hardware Project Manager for major client hardware refresh during Windows Vista upgrade project
Managed corporate PC assets and peripherals, voice and data equipment, software, PDAs and Blackberries, including procurement, receiving, deployment, and disposal according to EPA standards.
Education
Bachelor of Arts in Communications -
Bethany College
Bethany, West Virginia
Skills
ServiceNow
Oracle Fusion Financials
Office Suite
Coupa
Highly skilled in the negotiation, purchase, and management of IT hardware and software assets.
Experienced IT help desk team manager.
Planned and executed IT procurement with justification statements and timelines.
Co-designed custom ServiceNow ITAM CMDB.
Monitored and controlled Vendor Management for IT hardware, software, and services, ensuring that the selected vendors provide all products/services agreed upon and that the appropriate levels of quality are maintained.
Skilled negotiator of contracts and pricing with vendors.
Certification
ITIL v3
Certified Hardware Asset Manager (CHAMP)
Certified Software Asset Manager (CSAM)
Certified IT Asset Manager (CITAM)
Certified Mobile Asset Manager (CMAM)
Other
Member of Glen Gardner, NJ Planning Board, 2021-01-01, Present
Timeline
IT Hardware Sourcing Manager
CNA INSURANCE
2022.01 - Current
IT Procurement Manager and IT Asset Management
CHURCH PENSION GROUP SERVICES CORP
2013.01 - 2022.01
Porsche Certified Brand Ambassador
PRINCETON PORSCHE
2011.01 - 2012.01
Johnson & Johnson Corporate IT Asset Manager
INTECHRA / ARROW
2004.01 - 2010.01
Bachelor of Arts in Communications -
Bethany College
ITIL v3
Certified Hardware Asset Manager (CHAMP)
Certified Software Asset Manager (CSAM)
Certified IT Asset Manager (CITAM)
Certified Mobile Asset Manager (CMAM)
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