Christiann Castillo

• Process multi-state, semi-monthly payroll for approximately 1,000 employees, exempt and non-exempt.
• Reconciled health care benefits, tax contributions, and retirement accounts to facilitate large-scale account reconciliations.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Investigated payroll variances through JIRA ticket system to resolve discrepancies and provided customer service to employees regarding payroll inquiries and issues.
• Uploaded time records into computer system and adjusted to create a accurate database for payroll processing functions.
• Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
• Resolved payroll discrepancies quickly and successfully.
• Collaborated with human resources, and other departments to confirm payroll accuracy.
• Maintained strict confidentiality of all payroll information and records.
• Researched payroll errors, for various employee deductions, annuity contributions, and retirement plan withholdings.
• Processed/uploaded in smart compliance all garnishments for child support orders, tax levy, student loans.
• Completed payroll accurately and timely to meet employee expectations.
• Calculated wages, deductions and bonuses in accordance with company policies.
• Tracked employee vacation, sick time and personal time.
• Processed manual checks for employees in accordance with company policies.
• Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
• Ensure discharged employees are paid all monies due.

• Process multi-state payroll for approximately 340 exempt and non-exempt employees.
• Registered and closed SUI, State and WH accounts as needed for 36 states.
• Audit timecards for accuracy.
• Audit requested PTO, Vacation and sick time.
• Encourage employees to sign up for direct deposit and walk through the process with them.
• Run various reports before and after payroll has been processed to ensure accuracy of all information submitted.
• Report to third-party provider all employer payments by category for workmen's compensation and pay through ACH after every payroll. Ensure all employees are classified under correct workmen's compensation code.
• Responsible for Workmen's Compensation yearly audit.
• Report to third-party provider all 401-k contributions from employees pay checks and balance back to GL.
• Responsible for yearly 401-k audit.
• Reviewed benefits paperwork for accuracy and completeness.
• Calculated deductions and disability payments.
• Assist Controller with month end and year end close, reconciliations and Journal entries monthly.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Helped HR teams interpret compensation policies for developing staff benefits and salaries
• Reduced benefits expenses by revamping company plans for dental, life and disability
• Skilled at working independently and collaboratively in a team environment
• Proven ability to learn quickly and adapt to new situations
• Worked well in a team setting, providing support and guidance
• Worked effectively in fast-paced environments
• Managed time efficiently in order to complete all tasks within deadlines

Accounting, payroll, and benefits. Contract work for a wide variety of companies.

• Prepared working papers, reports and supporting documentation for audit findings
• Process payroll for approximately 560 exempt and non-exempt employees.
• Provided journal entries and performed accounting on accrual basis and posted to general ledger.
• Tracked funds, prepared deposits and reconciled accounts.
• Maintained integrity of general ledger and chart of accounts.
• Trained new employees in accounting principles and company procedures.
• Process garnishment calculations for input into payroll system.
• Partnered with auditors to track errors and add contributions to maintain accuracy.
• Processed Sales and Use tax for Gilpin and Lodge Casino.
• Collaborate with HR during monthly benefit reconciliation exercise and open enrollment.
• Workmen compensation reporting and audit.
• Implemented insurance billing procedures.
• Train supervisors and managers on expectations for processing payroll.
• Leave of absence and FMLA tracking.
• Provided journal entries and performed accounting on accrual basis
• Tracked funds, prepared deposits and reconciled accounts
• Contacted customers to immediately find resolutions for escalated issues