Legal professional with experience in supporting attorneys and legal teams. Skilled in managing case files, drafting legal documents, and conducting research. Strong focus on team collaboration, reliable under changing needs, and results-driven. Known for communication skills, organizational abilities, and confidentiality.
Overview
12
12
years of professional experience
Work History
Bartender
Rowdy's
05.2024 - Current
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Improved team morale and efficiency, leading by example and offering support during peak hours.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
Contacted clients to schedule appointments and discuss progress of cases.
Communicated pertinent information to clients via phone, email, and mail.
Responded to client inquiries, providing accurate legal advice and offering assistance.
Bartender
Mo's Place
01.2022 - 07.2024
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Southland
01.2021 - 09.2021
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Administrative Assistant
SG INTERESTS, INC.
10.2018 - 05.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Legal Assistant
Ramey, Chandler, Quinn & Zito, P.C.
04.2013 - 10.2018
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Optimized document management processes, leading to quicker access to critical information during case preparation.
Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
Correctional Officer (CERTIFIED) at Texas Department of Criminal Justice, Huntsville Tx (TDCJ Holliday Unit)Correctional Officer (CERTIFIED) at Texas Department of Criminal Justice, Huntsville Tx (TDCJ Holliday Unit)