Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christianna Ayvazian

Glendora,CA

Summary

Dynamic hospitality professional with a strong work ethic and a proven track record of enhancing guest satisfaction at Taco Girl. Experienced in inventory management and skilled in resolving customer concerns to promote loyalty and repeat business. Known for fostering a welcoming environment and thriving in fast-paced, team-oriented settings, consistently ensuring smooth service during peak hours.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hospitality Supervisor/Server

Taco Girl
10.2018 - Current
  • Optimized inventory control by conducting regular stock checks and maintaining accurate records for cost management purposes.
  • Contributed to overall business growth by identifying potential areas for improvement in operations, guest services, or staff performance.
  • Overcame challenging situations involving unhappy guests or unforeseen issues with grace under pressure to maintain overall satisfaction levels among clientele base consistently high.
  • Increased return visits from satisfied customers by fostering a welcoming atmosphere through exceptional service standards.
  • Maintained high levels of cleanliness throughout the property, ensuring compliance with health regulations and company policies.
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with new and regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly work and dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints positively and professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Bachelor of Arts - Early Childhood Care And Education

California State Polytechnic University, Pomona
Pomona, CA
12-2024

High School Diploma -

Glendora High School
Glendora, CA
05-2017

Skills

  • Teamwork
  • Strong Work Ethic
  • Motivation
  • Child Development
  • Youth Mentoring
  • Communication

Certification

  • Adult and Pediatric First Aid/CPR/AED
  • NFHS Coach Level 1 Credential
  • Certificate of Completion: Fundamentals of Coaching
  • Certificate of Completion: Coaching Soccer - In Progress
  • Certificate of Completion: Protecting Students from Abuse
  • Certificate of Completion: Collecting Statistics: Soccer
  • Certificate of Completion: Concussion In Sports
  • Certificate of Completion: Sudden Cardiac Arrest

Timeline

Hospitality Supervisor/Server

Taco Girl
10.2018 - Current

Bachelor of Arts - Early Childhood Care And Education

California State Polytechnic University, Pomona

High School Diploma -

Glendora High School

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