Summary
Overview
Work History
Education
Skills
Timeline
Reading, Music, Cooking, Baking, I love walking my dog and spending time with my family.
Reading, Music, Cooking, Baking, I love walking my dog and spending time with my family.
Generic

Christianna Carpentier

Nampa,ID

Summary

Customer-focused individual with flexible availability, including weekends and evenings. Comfortable making deliveries, preparing pizzas and handling large amounts of cash. Fast learner talented at following set recipes and using sharp knives. Quality-focused Pizza Maker with good work ethic accustomed to busy foodservice settings. Significantly increased pizza output during past year while maintaining product quality and taste. Offers great time management and inventory oversight skills leading to impressive results. Responsible and safety-oriented with solid background creating outstanding pizzas. Hard worker with dynamic time management skills and in-depth menu knowledge. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking any desk job position, including call center or front desk. Offering excellent communication and good judgment.

Overview

5
5
years of professional experience

Work History

Pizza Artist

Papa Murphy's LLC
Nampa, Idaho
01.2022 - Current
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
  • Completed training to learn additional techniques for making new and seasonal items.
  • Reduced ingredient waste when creating pizzas by following pan size, dough quantity requirements and topping measurements.
  • Coached new workers on store policies, pizza making and dough preparation.
  • Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Coordinated with Cashiers to gather and review order information for accurate order completion.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.

Head Housekeeper

Best Western
Hines, Oregon
11.2018 - 04.2020
  • Completed schedules, shift reports and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Communicated repair needs to maintenance staff.
  • Evaluated employee performance and developed improvement plans.
  • Kept building entryway glass clean and polished for professional presentation.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Managed laundry sorting, washing, drying and ironing.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Directed team of 4+ personnel in busy hotel with 64 rooms.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Returned emptied garbage receptacles to proper locations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed spot-cleaning on furniture stains.
  • Changed bed linens and collected soiled linens for cleaning.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Front Desk Receptionist

Harney County Chamber Of Commerce
Burns, Oregon
02.2017 - 06.2017
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Collected room deposits, fees and payments.
  • Monitored office supplies by checking inventory and placing orders.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Coordinated pick-up and delivery of express mail services.
  • Calculated billings and posted charges to room rental, reviewing bill with client after use of room.

Housekeeper

Best Western Plus Hotel
Burns, Oregon
04.2014 - 02.2017
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Dusted picture frames and wall hangings with cloth.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Kept building entryway glass clean and polished for professional presentation.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Cleaned elevators, glass and planters in public areas.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Responded to requests from patrons for linens and toiletries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Waxed and polished wood floors and other woodwork.

Education

Bachelor of Science - Game Design

Full Sail University
Winter Park, FL

Skills

  • Cash Handling
  • Food Packaging and Labeling
  • Food and Beverage Service
  • Coffee and Tea Service
  • Portion Control
  • Ingredient Measurement
  • Food-Borne Illness Prevention
  • Quality Control
  • Cleaning and Sanitizing
  • Reliable and Responsible
  • Cooperative Attitude
  • Payment Processing
  • Stocking and Replenishing
  • Written and Verbal Communication
  • Cash Register Operations
  • Mathematical Reasoning
  • Team Building
  • Multitasking and Prioritization
  • Preventing Food Spoilage
  • Food Plating and Presentation
  • Problem Solving
  • PPE Guideline Compliance
  • Time Management
  • Company Policies and Procedures
  • Microsoft Office
  • Equipment Cleaning and Maintenance
  • Detail-Oriented
  • Analytical Thinking
  • Adaptable and Flexible
  • Focused and Disciplined
  • Collaboration and Teamwork
  • Effective Planning

Timeline

Pizza Artist

Papa Murphy's LLC
01.2022 - Current

Head Housekeeper

Best Western
11.2018 - 04.2020

Front Desk Receptionist

Harney County Chamber Of Commerce
02.2017 - 06.2017

Housekeeper

Best Western Plus Hotel
04.2014 - 02.2017

Bachelor of Science - Game Design

Full Sail University

Reading, Music, Cooking, Baking, I love walking my dog and spending time with my family.

I have been reading books avidly since I was 5 years old. I was advanced enough to be allowed to check-out 5th grade+ books due to learning quickly and my reading skills. I still enjoy sitting down with a cup of tea and reading a good novel. I listen to music almost constantly and will give any genre/song a try. I love cooking and baking for my family and friends and have an extensive knowledge on special hacks and recipes that I incorporate into every day meals. My dog is a 4 year old Border Collie/Lab named Sansa Bark, so it is extremely important to me that she and my family get exercise and close bonding time through walks and fetch.

Reading, Music, Cooking, Baking, I love walking my dog and spending time with my family.

I have been reading books avidly since I was 5 years old. I was advanced enough to be allowed to check-out 5th grade+ books due to learning quickly and my reading skills. I still enjoy sitting down with a cup of tea and reading a good novel. I listen to music almost constantly and will give any genre/song a try. I love cooking and baking for my family and friends and have an extensive knowledge on special hacks and recipes that I incorporate into every day meals. My dog is a 4 year old Border Collie/Lab named Sansa Bark, so it is extremely important to me that she and my family get exercise and close bonding time through walks and fetch.

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Christianna Carpentier