Christianna Gendron
St. Petersburg,FL
Summary
Professional and team-oriented worker with a consistent record of supporting operational goals and achieving results. Adapt at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and a proactive approach, leveraging effective communication and problem-solving skills. Diligent front desk receptionist with a solid background in managing front desk operations and enhancing guest experiences. Efficiently handles administrative tasks and provides exceptional customer service. Demonstrates the ability to manage schedules and handle inquiries while maintaining a positive and professional demeanor.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
La Segunda Bakery
03.2023 - Current
- Operated two cash registers to record transactions accurately and efficiently.
- Helped many customers complete purchases, locate items, and join reward programs.
- Operated two cash registers for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted all customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed all customers and helped determine their needs.
Head Food Runner and Expeditor
Cabanas Coastal Grill
09.2022 - 02.2023
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Managed high-stress situations effectively, prioritizing tasks during peak hours while maintaining exceptional quality standards.
- Enhanced dining experience by ensuring timely delivery of food orders and excellent customer service.
- Assisted in maintaining clean and organized dining area, contributing to a positive atmosphere for guests.
- Proactively identified opportunities for improving workflows and collaborated with colleagues to implement changes leading to increased efficiency in food running process.
- Played crucial role in the success of daily operations by consistently performing tasks with precision, professionalism, and a commitment to providing an exceptional dining experience for every guest.
Front Desk Receptionist
LA Fitness
09.2021 - 07.2022
- Improved overall guest experience by maintaining clean and welcoming reception area.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Streamlined front desk operations for increased efficiency and improved customer service.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by company.
- Trained new hires on company policies, software systems, and best practices for front desk operations, leading to successful onboarding experiences.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
Kids Club
LA Fitness
06.2021 - 09.2021
- Enforced all rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Read stories, sang songs and facilitated creative play.
- Organized and stored all toys and art materials to restore order in activity areas.
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
- Collaborated with parents to create individualized behavior management plans aimed at promoting self-regulation and social skills development.
Nanny
Private Organization
05.2019 - 06.2021
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Collaborated closely with parents in establishing boundaries/rules within household which helped maintain consistency across all environments.
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Restaurant Hostess
Fresco's Waterfront Bistro
06.2018 - 03.2019
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered customer questions about hours, seating, and menu information.
- Actively monitored restaurant capacity levels throughout shift, making informed seating decisions to maintain comfortable dining atmosphere.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
No Degree - Phlebotomy
Pinellas Technical Innovation
Clearwater, FL07-2025
High School Diploma -
Northeast High School
St. Petersburg, FL05-2019
Skills
- Hard working
- Reliable
- Self-motivated
- Outstanding and clear communication skills
- Verbal and Written communication
- Attention to Detail
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Scheduling appointments
- Initiative-taking
- Telephone Etiquette
- Patient Registration
- Paperwork coordination
- Proficient in Microsoft and Google Teams
References
- Diamond Wohlfedler, Fresco's Manager, (727)-373-8175
- Adam Brockway, Fresco's Manager, (727)-417-3491
- Jeremy Frioud, Client for nanny services, (727)-492-7362
- Brooke Bennett, Client for nanny services, (727)-510-4884
- Sabrina Bahre, Esporta Operations Manager, (410)-978-1446
Skillsummary
- Young professional and college student
- Hard working, reliable, self - motivated individual
- Works well in a team dynamic
- Outstanding communication skills, both verbal and written
Certification
- BLS CPR Certification 2024/10
Timeline
Cashier Team Lead
La Segunda Bakery
03.2023 - Current
Head Food Runner and Expeditor
Cabanas Coastal Grill
09.2022 - 02.2023
Front Desk Receptionist
LA Fitness
09.2021 - 07.2022
Kids Club
LA Fitness
06.2021 - 09.2021
Nanny
Private Organization
05.2019 - 06.2021
Restaurant Hostess
Fresco's Waterfront Bistro
06.2018 - 03.2019
No Degree - Phlebotomy
Pinellas Technical Innovation
High School Diploma -
Northeast High School
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