Christianna Williams
Bossier City,LA
Summary
Assisted healthcare teams by effectively communicating and addressing patient needs.,Contributed to patient care through understanding of medical terminology and support with electronic health records.,Focused on improving patient experiences and aiding in efficient clinical operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Traveling NRCMA
A1 Sparrow Health Clinic
Shreveport, LA
01.2026 - Current
- Traveled to local and rural areas to provide in-home patient care, assisting diverse populations with healthcare needs and supporting individualized care plans.
- Provided wound care, monitored patient conditions, obtained vital signs, and documented patient assessments accurately in medical records.
- Administered injections, performed phlebotomy, collected and processed laboratory specimens, and assisted with other clinical procedures as directed.
- Communicated patient updates with healthcare providers while promoting safe, compassionate, and quality care in home-based settings.
Front Desk Guest Service Agent
Live Casino
Bossier City, LA
06.2025 - Current
- Collaborated with housekeeping staff to ensure timely room availability and optimal guest experience.
- Developed strong relationships with repeat customers, leading to increased loyalty and return visits.
- Enhanced guest satisfaction by promptly addressing inquiries and resolving concerns.
- Balanced cash drawer accurately at the end of each shift, ensuring accountability for all transactions processed during work hours.
- Handled guest complaints professionally, calmly working towards a satisfactory resolution while maintaining the hotel''s reputation for exceptional service.
- Facilitated smooth communication between various hotel departments by relaying pertinent information regarding special requests or potential issues.
- Collected room deposits, fees, and payments.
Medical Assistant Intern
Clinical Site A
Shreveport, LA
04.2025 - 05.2025
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Restaurant Hostess
David Beard's Catfish & Seafood
Bossier City, LA
01.2024 - 12.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Front Desk Receptionist
Holiday Inn Express Hotel Suites
Lakeway, TX
02.2022 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Certificate - Medical Assisting
Ayers Career College
Shreveport, LA5 2025
Skills
Patient Assessment & Vital Signs
Phlebotomy & Specimen Collection
Medication Administration & Injections
EKGs & Point-of-Care Testing (POCT)
Wound Care & Clinical Procedures
EMR/EHR Documentation
Patient Education & Care Coordination
HIPAA Compliance & Infection Control
Provider Assistance & Team Collaboration
Adaptability in Fast-Paced Clinical Settings
Accomplishments
Honors & Awards
- National Technical Honor Society (NTHS) Inductee – Ayers Career College (Awarded for maintaining a GPA of 3.5 or higher.)
Certification
- CMA - Certified Medical Assistant
- CCMA - Certified Clinical Medical Assistant
- RMA - Registered Medical Assistant
National Technical Honor Society
Maintained a minimum CTE or overall GPA of 3.0, consistent good attendance, completion of a CTE program pathway, and a demonstration of character, leadership, and service
Timeline
Traveling NRCMA
A1 Sparrow Health Clinic
01.2026 - Current
Front Desk Guest Service Agent
Live Casino
06.2025 - Current
Medical Assistant Intern
Clinical Site A
04.2025 - 05.2025
Restaurant Hostess
David Beard's Catfish & Seafood
01.2024 - 12.2024
Front Desk Receptionist
Holiday Inn Express Hotel Suites
02.2022 - 11.2023
Certificate - Medical Assisting
Ayers Career College