Christianne Wright
Winter Haven,FL
Summary
Experienced professional adept in customer service and engagement, human resources, and business operations. Possesses strong organizational and problem-solving skills, complemented by a collaborative approach that enhances team and call center effectiveness. Demonstrates proficiency in mastering new technologies and handling evolving responsibilities within dynamic, fast-paced environments. Committed to contributing through hard work, attention to detail, and a proactive attitude to drive business enhancement.
Overview
12
12
years of professional experience
Work History
Business Operations Manager
Bumblebee Construction
Winter Haven , FL
2022.08 - 2024.07
- Enhanced operational workflow and productivity by effectively overseeing daily business and office operations for a small construction firm.
- Utilized QuickBooks accounting software for efficient and accurate bookkeeping, billing, invoicing, and financial report creation.
- Engaged in regular meetings with clients, architects, subcontractors, suppliers and stakeholders to review project advancement, cultivating positive relationships to optimize contentment and profitability
- Responsible for monitoring critical documentation, permitting processes, subcontractor scheduling, and ensuring compliance.
- Provided administrative support to the Business Ower and Site Supervisors in order to facilitate successful project outcomes.
- Prepared bids for upcoming projects by estimating costs for labor, materials, and equipment usage.
Class A CDL Driver
CLJ Transporting
Auburndale , FL
2022.02 - 2022.07
- Hauled branded Amazon trailers to warehouse sites across various regions of Florida using a day-cab tractor.
- Conducted pre and post trip inspections, while promptly documenting any mechanical issues to mitigate safety risks.
- Maintained electronic logs using Amazon Relay app to receive delivery instructions, GPS routing and communicate delays
- Complied with truck driving regulations, policies and procedures of Florida DOT, FMCSR, CLJ Transporting and Amazon regarding safe vehicle operations and maintenance.
- Maintained a ready-to-use condition of the truck by refilling it with compressed natural gas as required after completing deliveries.
Office Manager
Advantage Building Concepts
Winter Haven , FL
2014.03 - 2021.10
- Provided administrative support to business owner including preparing reports and bids.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Served as the initial point of contact for all incoming calls, vendors, subcontractors, and prospective clients
- Managed and organized orders, purchases, schedules, deliveries while handling returns and exchanges efficiently across various projects.
- Ensured smooth functioning of office operations through efficient management of the permitting lifecycle, job documentation, and filing management.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Provided customer service assistance to customers via phone and email.
Business Operations Manager
Louisiana New School Academy
Baton Rouge , LA
2012.06 - 2014.03
- Responsible for non-academic responsibilities including front office duties, facility upkeep, HR administration and adherence to compliance standards.
- Engaged in strategic partnership with school CEO to drive business objectives and elevate team efficiency.
- Evaluated current processes used within the business office; identified areas needing improvement and implemented solutions accordingly.
- Recruited and hired 15 teachers, office and support staff.
- Responsible for overseeing HR functions, preparing payroll processing, and monitoring compliance.
- Supervised clerical work related to enrollment, attendance, curriculum, personnel records and student records.
- Oversaw facilities management, transportation and nutrition programs, managing staff, purchasing and compliance.
Education
Some College (No Degree) - Psychology
Polk State College
Winter Haven, FLSkills
- Exemplary Organizational Skills
- Problem anticipation and resolution
- Business Administration
- Strong interpersonal communication
- Remote Experience
- Systems implementation
- Data Management
References
References available upon request.
Timeline
Business Operations Manager
Bumblebee Construction
2022.08 - 2024.07
Class A CDL Driver
CLJ Transporting
2022.02 - 2022.07
Office Manager
Advantage Building Concepts
2014.03 - 2021.10
Business Operations Manager
Louisiana New School Academy
2012.06 - 2014.03
Some College (No Degree) - Psychology
Polk State College
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