Summary
Overview
Work History
Education
Skills
Timeline
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Christie Aloisi

Grand Junction,CO

Summary

As an integral team member, I actively contribute to process improvement initiatives, identifying inefficiencies and implementing innovative solutions to streamline operations. With a proven track record of delivering exceptional customer satisfaction, I am proficient at driving operational efficiencies while maintaining a customer first mentality.

Overview

5
5
years of professional experience

Work History

Tax Operations

Gusto
04.2021 - Current
  • Integral team member ensuring timely filing and payment of taxes for small businesses, preventing penalties, interest, and enhancing customer satisfaction.
  • Served as Onboarding Coordinator, facilitating seamless integration of new team members and providing ongoing support as a go-to resource for queries and assistance.
  • Hosted regular virtual office hours, consistently relied upon by colleagues for guidance, troubleshooting, and solutions to complex issues.
  • Actively contribute to process improvement initiatives, identifying inefficiencies and implementing innovative solutions to enhance productivity and streamline end of quarter operations.

Tax Operations- Amendments

Aerotek
12.2020 - 04.2021
  • Efficiently amended tax filings and payments for small business clients within SLA, ensuring compliance with regulatory requirements and preventing penalties or delays.
  • Supported vendors as they joined the team. Delivered thorough training sessions and ongoing support to facilitate their smooth onboarding and address any questions or concerns, fostering effective collaboration and teamwork.
  • Proactively identified opportunities for process enhancements, implementing improvements to streamline amendment workflows and increase efficiency, contributing to the team's overall productivity and success.

Data Entry

Airadigm Solutions
06.2020 - 12.2020
  • Extracting information off mechanical blueprints and translating it onto a proprietary HVAC test, adjust and balancereporting system.
  • Identified and corrected data entry errors to prevent duplication across systems.

Preschool Teacher

Primrose School of Castle Rock
10.2019 - 06.2020
  • Effectively managed a classroom of 24 children. Fostering a positive and nurturing learning environment conducive to their social, emotional, and cognitive development.
  • Designed and implemented engaging enrichment activities, including songs, dances, and hands-on learning experiences, tailored to the developmental needs and interests of young learners, fostering creativity and curiosity.
  • Maintained open and proactive communication with parents, providing regular updates on their child's progress, addressing any concerns or questions, and collaborating on strategies to support their child's learning and development both at school and at home.

Education

Some College (No Degree) - Surgical Technology

Great Bay Community College
Portsmouth, NH

Some College (No Degree) - Criminal Justice

Johnson & Wales University
Providence, RI

Skills

  • Detail Oriented
  • Process Improvement
  • Adaptability
  • Communication
  • Time Management
  • Problem Solving

Timeline

Tax Operations

Gusto
04.2021 - Current

Tax Operations- Amendments

Aerotek
12.2020 - 04.2021

Data Entry

Airadigm Solutions
06.2020 - 12.2020

Preschool Teacher

Primrose School of Castle Rock
10.2019 - 06.2020

Some College (No Degree) - Surgical Technology

Great Bay Community College

Some College (No Degree) - Criminal Justice

Johnson & Wales University

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Christie Aloisi