Summary
Overview
Work History
Education
Skills
Timeline
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Christie Brewer

Fayetteville ,TN

Summary

Results-focus management dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

5
5
years of professional experience

Work History

Stylist

Sportclips
04.2023 - Current
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Streamlined appointment scheduling process, resulting in improved efficiency and reduced wait times for clients.
  • Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
  • Processed payments, entering sales in register for prompt customer service.

CNA

Huntsville Hospital Main
03.2023 - 08.2023
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Manager

Tractor Supply
03.2019 - 06.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.

Stylist

Great Clips Hair Salon
02.2019 - 04.2022
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Boosted sales through effective upselling of complementary clothing items and accessories.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Collaborated with fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.

Education

Cosmetology - Cosmetology

Virginia College
Huntsville, AL
10.2013

Skills

  • Creative Thinking
  • Customer Consultation
  • Building Positive Rapport
  • Product Knowledge
  • Relationship Building
  • Active Listening
  • Schedule Management
  • Business Forecasting
  • Administrative Management
  • Financial Oversight
  • Employee Development
  • Performance Improvement
  • Data Management
  • Sales Tracking
  • Inventory Management
  • Customer Service Management
  • Quality Assurance
  • Customer Retention
  • Employee Scheduling
  • Problem-solving abilities
  • Employee Relations
  • Cost Reduction
  • Decision-Making
  • Adaptability and Flexibility
  • Performance Improvements
  • Reliability
  • Staff Development
  • Continuous Improvement
  • Problem-Solving
  • Team Collaboration
  • Staff training/development
  • Advertising Campaign Development
  • Attention to Detail
  • Inventory Control

Timeline

Stylist

Sportclips
04.2023 - Current

CNA

Huntsville Hospital Main
03.2023 - 08.2023

Manager

Tractor Supply
03.2019 - 06.2023

Stylist

Great Clips Hair Salon
02.2019 - 04.2022

Cosmetology - Cosmetology

Virginia College

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Christie Brewer