Christie Carnaggio
Geismar,LA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Zen-Noh Grain Corporation
09.2008 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Updated Tax Certificates from Grain Customers.
- Entered Invoices.
- Accounts Payable
- Accounts Receivable
- Organized and planned our Annual Family Day and also organized and planned our Company Christmas Party.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Inside Sales Representative
Epsco International
07.2004 - 08.2008
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Quoted prices, credit terms and other bid specifications.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Administrative Assistant
Environmental Equipment & Services
04.2000 - 08.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Accounts Payable
- Data entry of employee hours.
- Handled Collection Calls.
- Invoicing
- Set-up Qualification Packages for Customers.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Data Entry Clerk
AM/PM
12.1999 - 03.2000
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Processed Time and Attendance
- Accounts Payable
- Filed Documents
Education
Associates - Secretarial Studies And Office Administration
River Parishes Community College
Sorrento, LA11.1999
High School Diploma -
Lutcher High School
Lutcher, LA05.1996
Skills
- Document Retrieval
- Cash Deposit Preparation
- Back Office Operations
- Records Management Systems
- Advanced Microsoft Office Suite
- Customer Service
- 10-Key Proficiency
- Data Entry Documentation
- Microsoft Office
- Self Starter
- Excel Spreadsheets
- Meticulous attention to detail
Timeline
Administrative Assistant
Zen-Noh Grain Corporation
09.2008 - Current
Inside Sales Representative
Epsco International
07.2004 - 08.2008
Administrative Assistant
Environmental Equipment & Services
04.2000 - 08.2003
Data Entry Clerk
AM/PM
12.1999 - 03.2000
Associates - Secretarial Studies And Office Administration
River Parishes Community College
High School Diploma -
Lutcher High School
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