Christie Dahms
Summary
Dynamic professional with a strong background in customer service and staff training at Dollar General Store. Proven ability to enhance customer satisfaction and loyalty while implementing innovative sales strategies. Skilled in performance tracking and fostering teamwork, ensuring operational efficiency and a positive work environment. Committed to excellence in service delivery and employee development.
Overview
19
19
years of professional experience
Work History
Dishwasher/Food Preparation Worker
Aramark
08.2025 - 10.2025
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted, rinsed, and loaded dishes, utensils, and cookware for efficient cleaning processes.
- Implemented best practices in waste disposal and recycling to promote sustainability initiatives.
- Collaborated with kitchen staff to ensure timely availability of clean dishes for service.
- Monitored inventory levels of cleaning supplies and communicated needs to management.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Assistant Manager, Customer Service
Dollar General Store
02.2019 - 06.2019
- Assisted in training new customer service associates on company policies and procedures.
- Resolved customer inquiries and complaints to enhance overall satisfaction and loyalty.
- Collaborated with management to implement promotional activities and improve sales strategies.
- Monitored inventory levels to ensure product availability and prevent stockouts.
- Maintained cleanliness and organization of the store environment for optimal shopping experience.
- Executed daily cash handling procedures, ensuring accuracy in transactions and reporting.
- Provided feedback to team members to improve service delivery and operational efficiency.
- Supported scheduling efforts to optimize staff coverage during peak hours and special events.
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
Janitorial Lead
AnnArbor Property Services
06.2006 - 01.2019
- Supervised daily cleaning operations to ensure high standards of cleanliness and hygiene.
- Trained new staff on proper cleaning techniques and safety procedures.
- Maintained inventory of cleaning supplies, ensuring availability for all tasks.
- Implemented effective waste management practices to promote recycling and sustainability.
- Conducted regular inspections of facilities to identify areas needing improvement.
Education
High School Diploma -
Hudson High School
Hudson, MI06-1993
Skills
- Customer service expertise
- Staff training and development
- Innovation and creativity
- Performance tracking
Timeline
Dishwasher/Food Preparation Worker
Aramark
08.2025 - 10.2025
Assistant Manager, Customer Service
Dollar General Store
02.2019 - 06.2019
Janitorial Lead
AnnArbor Property Services
06.2006 - 01.2019
High School Diploma -
Hudson High School