Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christie Dalton

Dahlonega ,GA

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 5 years.

Overview

10
10
years of professional experience

Work History

Front Desk Medical Receptionist

Cumming Urgent Care
09.2023 - 04.2024
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.

Human Resources Assistant

Mt Sinai Wellness
01.2022 - 03.2024
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Organized new employee orientation schedules for new hires.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.

Human Resources Manager

Georgia Recovery
03.2023 - 09.2023
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.


Med Tech

Summers Landing
04.2014 - 01.2018
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Education

GED -

Altamaha Technical College
Jesup, GA
05.2004

Skills

  • Patient Scheduling
  • Appointment management
  • Insurance Verification
  • Patient Registration
  • Payment Collection
  • Office Administration
  • Patient Relations
  • HIPAA Guidelines

Timeline

Front Desk Medical Receptionist

Cumming Urgent Care
09.2023 - 04.2024

Human Resources Manager

Georgia Recovery
03.2023 - 09.2023

Human Resources Assistant

Mt Sinai Wellness
01.2022 - 03.2024

Med Tech

Summers Landing
04.2014 - 01.2018

GED -

Altamaha Technical College
Christie Dalton