Office Manager
- Managed accounts receivable, processed billing statements, and conducted audits for each billing cycle
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply quality teams.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed 200+ accounts, updated and generated reports for company database.
- Interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Offered technical support and troubleshot issues to enhance office productivity.