Summary
Overview
Work History
Skills
Timeline
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Christie Falkowski

Youngstown

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dynamic administrative professional, excelling in payroll administration and inventory control. Proven ability to enhance team collaboration and streamline operations, ensuring timely invoicing and efficient technician scheduling.

Overview

27
27
years of professional experience

Work History

Administrative/Parts Coordinator

Modern Disposal
03.2020 - Current
  • Oversee payroll operations, and efficiently process vacation requests.
  • Coordinated ordering and procurement of parts and shop supplies to ensure availability for the Parts and Service Department.
  • Manage time effectively to ensure tasks are completed on schedule, and deadlines are met.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Prepared and finalized end-of-month reports with accuracy and detail.
  • Coordinate the receipt of purchase orders and efficiently process work orders.
  • Sent quotes for compactor repairs to expedite service requests.
  • Ordered parts and pulled items for mechanics to facilitate timely repairs.

Contract/Service Administrator

Penn Power Group
08.2009 - 09.2019
  • Led the administrative team, overseeing daily operations and workflow efficiency.
  • Managed third-party billing processes across multiple websites.
  • Handled accounts receivable and payable to ensure accurate financial reporting.
  • Processed credit applications, purchase orders, invoices, and payments.
  • Executed employee hiring procedures to build a skilled workforce.
  • Entered payroll data daily for timely processing.
  • Performed daily administrative functions, including procuring office supplies, to ensure smooth and efficient operations.
  • Coordinated scheduling for technicians and office staff to optimize productivity.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Organized and maintained documents, files and records.

Administrative/Accounting Technician

Penn Power Group
08.2009 - 09.2019
  • Led the Administration Team, overseeing operations and ensuring streamlined workflows.
  • Facilitated third-party billing processes across various websites to enhance revenue collection.
  • Oversaw credit applications, purchase orders, invoicing, and payment processing efficiently.
  • Recruited new employees and processed payroll to maintain workforce productivity.
  • Coordinated and managed scheduling for technicians and office staff to ensure efficient operations.
  • Managed contract administration, including sending renewal contracts and setting up customers in the system.
  • Engaged with customers individually to ensure satisfaction and address inquiries.
  • Executed day-to-day office operations, assuming leadership responsibilities in the absence of the Service Manager.

Service Writer/ PM Coordinator

Cummins Northeast
11.1997 - 08.2009
  • Managed accounts receivable and payable, including third-party billing.
  • Processed credit applications, purchase orders, and invoices efficiently.
  • Entered payroll data for daily processing to ensure timely payments.
  • Ordered office supplies and executed daily administrative functions to maintain the organization.
  • Prepared repair estimates and addressed customer requests for generator service promptly.
  • Sold maintenance contracts while conducting customer visits to strengthen relationships.
  • Supervised scheduling of six field service technicians for optimal daily operations.

Skills

  • Payroll administration
  • Inventory management and control
  • Problem solving
  • Team collaboration and development
  • Microsoft Office suite
  • Parts ordering
  • Inventory management
  • Administrative support
  • Price quoting
  • Work order explanation
  • Parts procurement and ordering
  • Time management
  • Work order processing
  • Scheduling coordination

Timeline

Administrative/Parts Coordinator

Modern Disposal
03.2020 - Current

Contract/Service Administrator

Penn Power Group
08.2009 - 09.2019

Administrative/Accounting Technician

Penn Power Group
08.2009 - 09.2019

Service Writer/ PM Coordinator

Cummins Northeast
11.1997 - 08.2009

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Christie Falkowski