CHRISTIE HALL
Irvine,KY
Summary
Dynamic and compassionate Nursing Assistant with a proven track record with leveraged skills in patient care, including EMR Updating and Effective Communication, to enhance patient well-being and operational efficiency. Adept at building patient relationships and teamwork, resulting in a 20% improvement in patient satisfaction scores. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Medication Nursing Assistant
Kenwood Health & Rehabilitation
09.2025 - Current
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Turned and repositioned patients to prevent bedsores.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Monitored patient responses to medication to report adverse reactions quickly.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Nursing Assistant
Madison Health & Rehab
10.2023 - 09.2025
- Assisted nurses with patient care activities such as vital sign monitoring, ambulation, and hygiene.
- Answered patient call lights and performed timely services to enhance physical well-being of patients.
- Provided assistance with daily living activities like eating or bathing when necessary.
- Maintained a clean and safe environment for patients.
- Responded quickly to emergency situations while maintaining professionalism at all times.
- Kept patients' rooms clean and orderly by making beds and wiping down high-touch surfaces.
- Documented and reported patient information to the nursing staff.
- Recognized changes in patient conditions immediately and reported any concerns promptly.
- Provided compassionate care to patients in a variety of medical settings.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Documented care actions by completing records and logs in medical software system.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Nursing Assistant
Irvine Nursing & Rehabilitation
02.2021 - 05.2024
- Assisted nurses with patient care activities such as vital sign monitoring, ambulation, and hygiene.
- Answered patient call lights and performed timely services to enhance physical well-being of patients.
- Monitored vitals signs, glucose levels, and other indicators of health status regularly.
- Maintained a clean and safe environment for patients.
- Assisted at meal times with cutting up food and feeding patients.
- Responded quickly to emergency situations while maintaining professionalism at all times.
- Documented and reported patient information to the nursing staff.
- Helped patients with ambulation and range of motion exercises.
- Recognized changes in patient conditions immediately and reported any concerns promptly.
- Maintained patient records accurately and efficiently.
- Assisted with transporting patients for tests or treatments as needed.
- Developed collaborative relationships with patients and families.
- Utilized computer systems to document patient information according to established protocols.
- Greeted visitors courteously while providing them with necessary information about the facility.
- Kept patient information confidential to protect organization's value.
Insurance Customer Service Representative
Aerotek Staffing
09.2018 - 01.2020
- Handled phone and email inquiries from insurance companies to identify and prepare premium quotes and agreements and send renewal quotes to clients.
- Developed strong relationships with customers by providing clear and concise communication through email, phone calls, and face-to-face meetings.
- Kept records of customer interactions or transactions, recording details of inquiries.
- Processed new applications, renewals, cancellations, endorsements, and other changes as needed.
- Successfully handled customer complaints, troubleshooting issues and finding solutions.
- Explained insurance features and service advantages to existing and potential customers.
- Collaborated with internal departments such as underwriting and billing to resolve customer issues quickly.
- Determined charges for services requested, collecting deposits and payments or arranging for billing.
Store Owner
Halls Gas & Grocery
03.2015 - 10.2018
- Created marketing campaigns to drive sales and promote store events.
- Analyzed sales data to identify areas of opportunity for growth.
- Utilized POS software systems for managing daily transactions efficiently.
- Oversaw the day-to-day operations of the store including scheduling, staffing, budgeting, forecasting.
Education
Graduate Certificate - Medical assistant in Medical
The Medical Institute of Kentucky
Lexington, KY07-2025
Apprenticeship - Cyber Security Candidate
KHEAA
Online, Ky01.2025
Nursing
HCTC
Jackson, Kentucky07.2012
Skills
- Basic Life Support
- Certified Nursing Assistant
- CPR Certification
- Healthcare ethics
- Medical Terminology
- Wound Care
- Heartsaver CPR AED
- Health Insurance Verification
- Problem-Solving
- Self Motivation
- Dementia and Alzheimer's knowledge
- Conducting intakes
- Patient Care Technician (PCT)
- EMR Updating
- Blood Sugar Monitoring
- Collecting vital signs
- Patient Positioning
- Effective Communication
- Team Supervision
- Continuous Improvement
- Time management abilities
- Payroll and budgeting
- Adaptability and Flexibility
- Staff Training
- Staff hiring
- Problem-solving aptitude
- Office Management
- Clerical Support
- Documentation And Reporting
- Employee Training
- Work Planning and Prioritization
- Administrative Support
- Inventory Control
- Written Communication
- Data Entry
- Professional and Courteous
- Computer Skills
- Billing
- Process Improvement
- Team Leadership
- Clinical skills
- Catheter care
- Continuing education
- Feeding assistance
- HIPAA compliance
- Vital signs monitoring
- Tracheostomy care
- Privacy and confidentiality
- Insurance verification
- Patient care
- Medical records management
- Condition tracking
- Medication administration
- Emergency response
- Specimen collection
- Walking rounds
- Records updating
Certification
- State Registered Nurse Assistant
- Basic Life Support
Timeline
Medication Nursing Assistant
Kenwood Health & Rehabilitation
09.2025 - Current
Nursing Assistant
Madison Health & Rehab
10.2023 - 09.2025
Nursing Assistant
Irvine Nursing & Rehabilitation
02.2021 - 05.2024
Insurance Customer Service Representative
Aerotek Staffing
09.2018 - 01.2020
Store Owner
Halls Gas & Grocery
03.2015 - 10.2018
Apprenticeship - Cyber Security Candidate
KHEAA
Nursing
HCTC
Graduate Certificate - Medical assistant in Medical
The Medical Institute of Kentucky