Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Social Service Director
Life Care Center Of Burlington
Burlington , KS
06.2016 - Current
Developed and implemented a comprehensive strategic plan for the social services department.
Coordinated with other departments to ensure efficient delivery of services.
Provided leadership in developing policies, procedures, and protocols for social service programs.
Served as a liaison between clients, staff members, and external agencies.
Monitored program activities to ensure compliance with applicable laws and regulations.
Conducted assessments of client needs and developed plans for providing appropriate services.
Participated in community events related to social services initiatives.
Ensured compliance with all state regulations concerning social service programs.
Established relationships with various governmental organizations for funding opportunities.
Facilitated meetings between clients and families and other professionals involved in their care.
Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Spoke to community groups to explain and interpret purposes, programs and policies.
Admissions
Life Care Center of Burlington
Burlington , KS
06.2015 - Current
Conducted tours of facility with families.
Managed incoming inquiries from potential applicants, providing detailed information about admission requirements.
Prepared and distributed admissions materials such as brochures, pamphlets, applications.
Advised on admissions policies and procedures to ensure compliance with regulations.
Reviewed application documents for accuracy and completeness prior to processing them for review by Admissions Committee.
Provided nursing care to elderly residents in long-term care setting, ensuring their physical and emotional needs were met.
Assisted with admissions, transfers, discharges, and end-of-life decisions for patients in the facility.
Collaborated with interdisciplinary team members to coordinate comprehensive patient care plan goals within established timelines.
Education
BBA -
Baker University
Baldwin City, KS
05-2027
High School Diploma -
Anderson County High School
Garnett, KS
05-2001
Skills
Client meetings
Research and facts collecting
Community Outreach
Effective customer communication
Client Needs Assessments
Task Prioritization
Teamwork and Collaboration
Continuous Improvement
Certification
Social Service Designee
Timeline
Social Service Director
Life Care Center Of Burlington
06.2016 - Current
Admissions
Life Care Center of Burlington
06.2015 - Current
BBA -
Baker University
High School Diploma -
Anderson County High School
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