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CHRISTIE JEAN
Ottawa
Work Preference
Summary
Detail-oriented Medical Administrative Assistant with over 2 years of experience in fast-paced clinical settings. Skilled in patient intake, electronic medical records management, and administrative coordination. Multilingual in English, French, and Haitian Creole, pursuing Practical Nursing studies to enhance clinical expertise. Committed to optimizing clinic operations and ensuring regulatory compliance within the Canadian healthcare system.
Overview
1
1
Certification
6
6
years of post-secondary education
3
3
years of professional experience
Work History
Medical Assistant / Medication Technician
My Healthsight / Oasis at Margate
04.2025 - Current
- Streamlined clinic operations by coordinating Chronic Care Management and Remote Patient Monitoring services to improve patient health outcomes.
- Executed precise documentation of vital signs and medical histories to assist clinical teams in diagnostic accuracy.
- Managed medication administration and inventory control to ensure patient safety and organizational compliance with health standards.
- Provided high-level administrative support to Nurse Practitioners during urgent patient care activities to optimize clinic workflow.
- Facilitated front-desk operations by greeting patients, managing multi-line phone systems, and ensuring a welcoming, professional environment.
- Optimized scheduling efficiency by implementing a digital reminder system that reduced patient no-show rates.
- Maintained meticulous patient files, ensuring all data entry into the electronic health record system adhered to privacy standards.
Junior Financial Aid Processor
Campus IVY
10.2023 - 01.2025
- Facilitated secure processing of confidential client documentation to maintain record accuracy and policy compliance.
- Optimized verification procedures by implementing a standardized follow-up system that decreased application turnaround time.
- Resolved complex applicant inquiries through clear, empathetic communication and detailed documentation management.
- Collaborated with cross-functional teams to ensure document integrity and meet strict processing deadlines.
Medical Assistant Extern
Dr. G’s Urgent Care
07.2024 - 08.2024
- Streamlined patient flow by efficiently collecting medical histories and preparing examination rooms to meet clinical standards.
- Maintained strict adherence to healthcare privacy regulations while handling sensitive patient information.
- Supported physicians during procedures by organizing necessary supplies and documentation for optimal workflow.
Education
Practical Nursing (LPN) -
Truth Health Academy
Sunrise, FL 06.2025 - 08.2026
MBA - Management
Nova Southeastern University
Davie, FL 08.2020 - 06.2022
BBA - Business Management
Monroe College
New Rochelle, NY 09.2017 - 04.2020
Medical Assisting Diploma -
Ruby’s Academy
Lauderhill, FLSkills
- Patient assessment
- Clinical documentation
- EMR management
- Billing and claims
- Medication inventory control
- Patient scheduling
- Appointment coordination
- Medical terminology
- Electronic health record systems
- EClinicalWorks
- Patient management software
- Medical office administration
- Office productivity tools
- Interdepartmental collaboration
- Professional communication
- Conflict resolution
- Rapport building
- Time management
- Adaptability
- Time management
- Adaptability
Certification
- Medication Technician
- BLS/CPR/AED
- HIPAA Compliance
- Medical Errors
- HHA/CNA Diploma
Core Competencies
Medical office administration, patient scheduling, electronic medical records management, medical billing and claims processing, clinical documentation, vital signs monitoring, medication inventory control, health record auditing, appointment coordination, medical terminology, eClinicalWorks, Microsoft Office Suite, electronic health record systems, diagnostic equipment, patient management software, office productivity tools, internal communication systems, Patient coordination, professional communication, interpersonal rapport building, conflict resolution, time management, detail-oriented problem solving, collaborative teamwork, cultural competence, adaptability, empathy
Timeline
Practical Nursing (LPN) -
Truth Health Academy
06.2025 - 08.2026
Medical Assistant / Medication Technician
My Healthsight / Oasis at Margate
04.2025 - Current
Medical Assistant Extern
Dr. G’s Urgent Care
07.2024 - 08.2024
Junior Financial Aid Processor
Campus IVY
10.2023 - 01.2025
MBA - Management
Nova Southeastern University
08.2020 - 06.2022
BBA - Business Management
Monroe College
09.2017 - 04.2020
Medical Assisting Diploma -
Ruby’s Academy