Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christie Jenkins

Gloucester,Virginia

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

19
19
years of professional experience

Work History

Grocery Manager

Food Lion
09.2023 - Current
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.

Store Manager

Dollar Tree
11.2017 - 08.2023
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Bakery Supervisor

Busch Gardens Williamsburg
05.2005 - 11.2011
  • Increased customer satisfaction by maintaining a clean and organized workspace.
  • Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
  • Greeted customers, answered questions and provided great customer experiences.
  • Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Promoted a positive work environment through effective communication and conflict resolution strategies.

Education

GED -

Gloucester High School
Gloucester

Skills

  • Customer service and assistance
  • Verbal and written communication
  • Customer Service Management
  • Complaint Handling
  • Workflow Planning
  • Teamwork and Collaboration
  • Customer Service
  • Decision-Making
  • Effective leader
  • Relationship Building

Timeline

Grocery Manager

Food Lion
09.2023 - Current

Store Manager

Dollar Tree
11.2017 - 08.2023

Bakery Supervisor

Busch Gardens Williamsburg
05.2005 - 11.2011

GED -

Gloucester High School

Similar Profiles

CREATE PROFILE
Christie Jenkins