Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Christie Jones

Christie Jones

Hickory Ridge,AR

Summary

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes payroll administration, benefit administration and Human Resource Information System.

Overview

12
12
years of professional experience

Work History

HR Director

Credence Healthcare
03.2021 - Current
  • Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
  • Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
  • Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
  • Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
  • Collaborated with executive leadership team to develop long-term HR strategies aligned with business objectives.

HR Director Assistant

Credence Healthcare
01.2020 - 03.2021
  • Applied monthly submission of employee hours to determine HPD to submit to the office of long term care, as well as quarterly submissions to the Centers for Medicare and Medicaid Services to achieve five star facility ratings.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks while reviewing over the facility licensure books while completing the mock survey.

Loan Processor

Riverwind Bank
01.2013 - 12.2019
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.

Education

Society of Human Resource Management

SHRM
Present Arkansas Committee Member

MBA - Emphasis in Human Resource Management

Capella University
05-2025

Bachelor of Science - Business of Science- Human Resource Management

Capella University
01.2024

Skills

    -HR Policies Development

    -HR Analytics and Data

    -Compliance Management

    -Benefits Administration

    -Onboarding Programs

    -Employment Law

    -Workers Compensation

    -Policy Implementation

    -Payroll Administration

    -FMLA Administration

References

Available upon request.

Timeline

HR Director

Credence Healthcare
03.2021 - Current

HR Director Assistant

Credence Healthcare
01.2020 - 03.2021

Loan Processor

Riverwind Bank
01.2013 - 12.2019

Society of Human Resource Management

SHRM

MBA - Emphasis in Human Resource Management

Capella University

Bachelor of Science - Business of Science- Human Resource Management

Capella University

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Christie Jones