CHRISTIE KEYES
Baltimore,Maryland
Summary
Caring and detail-oriented childcare professional with 12+ years of experience caring for children from infancy through adolescence. As the oldest of six children, caregiving has always been second nature to me. My greatest joy comes from helping little ones grow, learn, and feel loved while giving parents peace of mind that their children are in safe, thoughtful hands. Whether supporting a new family as their postpartum doula or guiding young children through their milestones, I bring patience, warmth, and structure to every home I work in.
Overview
14
14
years of professional experience
Work History
Full-time Nanny
Laurie Hickey (Private Client)
Baltimore, MD
01.2019 - 10.2025
- Provided attentive, nurturing care for three children (ages 1, 5 & 10), supporting their emotional, physical, and developmental growth through consistent routines, patience, and positive reinforcement at each milestone.
- Fostered a safe, loving, and structured environment that promoted security, confidence, and age-appropriate independence.
- Handled light household duties — including meal prep, tidying, errands, and school transportation helping the household run smoothly ensuring smooth operations & maintain a well-organized environment.
- Designed and facilitated engaging learning and play activities tailored to each child’s developmental stage, encouraging curiosity, creativity, and early learning skills.
- Supported emotional regulation by responding calmly to challenges, offering reassurance, and modeling healthy communication and problem-solving skills.
- Demonstrated reliability, time management, and adaptability while balancing childcare needs with household responsibilities.
- Maintained routines and bedtime schedules to create stability and a sense of comfort
- Shared thoughtful weekly written updates with families, highlighting developmental progress, short-term & long-term goals, & meaningful achievements.
Store Manager
Claire's Boutique
Baltimore, MD
08.2018 - 10.2025
- Led recruitment, hiring, onboarding, and ongoing training of a diverse team, fostering a supportive and empowering environment that encouraged growth and internal promotion
- Coached and mentored employees to take on increased responsibility, building strong future leaders and improving team retention
- Developed and executed the store’s sales vision by creating actionable strategies aligned with company goals, consistently surpassing KPIs
- Oversaw daily operations including scheduling, payroll support, and performance management to ensure smooth and efficient store function
- Managed inventory processes including supply ordering, incoming shipment coordination, back stock organization, and sales floor flow
- Directed visual merchandising and product placement to enhance customer experience and drive sales
- Ensured accurate fulfillment, replenishment, and floor readiness to meet customer demand
- Maintained a customer-first culture by modeling positive service behaviors and nurturing team confidence
Infant & Toddler Teacher
Whitemarsh Child Care Center
Baltimore, MD
01.2012 - 01.2018
- Provided individualized care for infants and toddlers (newborn–2 years old), supporting early learning and emotional development.
- Created & implemented weekly lesson plans tailored to each child’s developmental stage.
- Built positive, open communication with parents through daily updates and friendly interactions.
- Supported developmental milestones, meal prep, and daily care routines with patience and consistency.
- Fostered a warm, safe, and welcoming classroom environment where children and families felt supported and valued
Education
Adult & Pediatric First Aid/CPR/AED
American Red Cross
Dundalk, MDPost-Partum Doula
DONA International
Baltimore, MD10.2025
Diploma - undefined
James Madison High School
01.2012
Skills
- Gentle infant & newborn care
- Postpartum and family support
- Creating stable daily routines
- Encouraging developmental growth
- Clear, consistent communication with parents
- Meal prep, feeding, and household organization
- Creative play, crafts, and enrichment activities
- Emotional awareness and nurturing care
My Care Philosophy
Children thrive when they feel loved, seen, and supported. My goal is to create a space where both parents and children feel comfortable, confident, and cared for — whether that’s helping a newborn settle into a routine or keeping a busy household balanced. Every family is unique, and I take pride in becoming a trusted, joyful part of each one’s story.
Timeline
Full-time Nanny
Laurie Hickey (Private Client)
01.2019 - 10.2025
Store Manager
Claire's Boutique
08.2018 - 10.2025
Infant & Toddler Teacher
Whitemarsh Child Care Center
01.2012 - 01.2018
Diploma - undefined
James Madison High School
Adult & Pediatric First Aid/CPR/AED
American Red Cross
Post-Partum Doula
DONA International